Shakeeb Akbarzai | Page 2

Very nice dealership, large selection of cars and friendly sales people. The online sales manager called me quickly after submitting my request and got me in touch with my sales person quick. friendly sales people. The online sales manager called me quickly after submitting my request and got me in touch with my sales person quick. More

by Garrett_brown Verified Customer Verified Customer

Helpful 0

Report | Print

Car buying for me is never a pleasant experience, and while Safford Brown Kia Manassas is a pleasant enough dealership, the entire car buying process is rife with confusions, add-ons and delays all desig while Safford Brown Kia Manassas is a pleasant enough dealership, the entire car buying process is rife with confusions, add-ons and delays all designed to wear the customer down. Safford Brown Kia Manassas is no different. Had I not already chosen the car and price I wanted, I would stay away from a car dealership as if it were the carrier of a plague. Shakeeb ("Ali") Akbarzai was pleasant and accommodating, although he confessed he was rather new to Kia. We took a test drive and he seemed knowledgeable about the car, although he didn't spend the time to explain the workings of the interface after the car was delivered. Not that I needed it, though. I confess that I was somewhat surprised that the negotiated price of the car jumped about $8,000 when it came time to signing the papers. I did agree on an extended warranty, but declined everything else. I found that disappointing, but as said earlier, I had been worn down too much to walk away at the time of signing. That's the biggest knock I have on the car buying experience. Safford Brown Kia Manassas is no different in that regard than any other dealership I've purchased from in over fifty years of car buying. More

by fred.puhan Verified Customer Verified Customer

Helpful 0

Report | Print