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Shalymov Isaac

Overview Reviews (57)

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Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

57 Reviews

Overview Reviews (57)

4.7

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Shalymov Isaac

July 31, 2026

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Employee Rating

It was a pleasant experience I like how they keep me informed on my car. Popcorn is always gone though! Hahaha informed on my car. Popcorn is always gone though! Hahaha More

by Owen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Aug 01, 2026 -

Regal Acura responded

It’s wonderful to hear that Shalymov kept you informed throughout your Acura MDX service. We apologize for the missing popcorn and will share this feedback to improve our snack offerings. Thank you for the five-star review and we look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

July 31, 2026

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Always a great experience there. Very knowledgeable and walked me through everything. Micheal Hall is great! Very knowledgeable and walked me through everything. Micheal Hall is great! More

by sabichid85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 31, 2026 -

Regal Acura responded

We’re happy Michael guided you through every detail of your Acura service. Thank you for sharing your experience with us and allowing us to assist you again. Sean Bryant - General Sales Manager - 863-333-0536

July 27, 2026

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Very pleased with the service writer (Shalymovm) and would no hesitate to refer others to him. This was our first service and our only service for that MDX. We purchased another MDX the same day as the would no hesitate to refer others to him. This was our first service and our only service for that MDX. We purchased another MDX the same day as the first service. More

by chrisnorm2045

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 27, 2026 -

Regal Acura responded

We’re delighted Shalymov provided excellent support for your Acura MDX’s first service. Thank you for choosing us again for your new MDX and for recommending us to others. We look forward to assisting you in the future. Sean Bryant - General Sales Manager - 863-333-0536

July 09, 2026

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I have been bring my Type S to Shalymov since 2023 and he has been phenomenal and exceeds VIP service!!! has been phenomenal and exceeds VIP service!!! More

by CJ Williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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Jul 09, 2026 -

Regal Acura responded

CJ, thank you for your kind words! We're glad to hear that Shalymov has given your Type S the VIP treatment here at Regal Acura. Safe travels!

July 05, 2026

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I have worked with Ray as my service advisor for 25 years and have always been 100% satisfied with his work! and have always been 100% satisfied with his work! More

by dwh58

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Troy Carter

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Jul 05, 2026 -

Regal Acura responded

Thank you for trusting Ray with your Acura MDX service for 25 years. We’re thrilled that he continues to earn your confidence. We look forward to serving you for many more years. Sean Bryant - General Sales Manager - 863-333-0536

June 30, 2026

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So glad your service dept was able to fix an issue I’ve since I bought the car. Unlike the salesman who never got back with me. The service staff, Shaylmoy (sp?), was determined to make me happy and I appr since I bought the car. Unlike the salesman who never got back with me. The service staff, Shaylmoy (sp?), was determined to make me happy and I appreciate his help!! More

by coolyj

Verified Customer

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Jun 30, 2026 -

Regal Acura responded

I'm glad to know our service team, especially Shaylmoy, could assist you! We regret any lack of follow-up from our sales department. We appreciate your feedback and would love to make sure all your future experiences are seamless. Please feel free to reach out if there's anything more we can do for you. Thank you, Brian Guber - Assistant Service Manager - (863) 904-2106

June 24, 2026

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Clean, pleasant, helpful staff. Bent over backwards to see that both myself and the vehicle were well taken cRE OF. Bent over backwards to see that both myself and the vehicle were well taken cRE OF. More

by fbaryzafam

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 24, 2026 -

Regal Acura responded

Thank you for noticing our clean and welcoming environment and helpful staff. We are thrilled that Shalymov and our team went above and beyond to care for both you and your Acura RDX. Sean Bryant - General Sales Manager - 863-333-0536

June 11, 2026

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Mike was very clear and concise on the work to be completed and addressed my concerns related to the recall work previously completed. completed and addressed my concerns related to the recall work previously completed. More

by rirvin9800

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jun 11, 2026 -

Regal Acura responded

It’s great to hear that Michael’s clear explanation put your mind at ease. We appreciate you trusting us to address your Acura MDX recall concerns. Sean Bryant - General Sales Manager - 863-333-0536

April 30, 2026

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Been a customer since 2012 not many negative visits so I’m satisfied with Regal Acura I’m satisfied with Regal Acura More

by adowningsouthward

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman , Rob Young

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May 01, 2026 -

Regal Acura responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Acura Team

March 27, 2026

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The best costumer service Respect for the client, high sense of responsibility, good information, and excellent communication. sense of responsibility, good information, and excellent communication. More

by nagcinc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Mar 27, 2026 -

Regal Acura responded

It’s great to know that Shalymov provided respectful, responsible care and kept you well informed during your Acura ZDX service. Thank you for sharing your positive experience with us. Johnny Mullins - Service Manager - 863-356-4439