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Shalymov Isaac

Overview Reviews (63)

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Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8

63 Reviews

Overview Reviews (63)

4.8

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Shalymov Isaac

September 03, 2026

Dealership Rating

Employee Rating

Superb, like a day dream wrapped in a taco with a cherry on top This follow on sentence has no value but your text message prompt asked for me to add something. on top This follow on sentence has no value but your text message prompt asked for me to add something. More

by david.e.hovey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Sep 03, 2026 -

Regal Acura responded

Knowing our service on your Acura MDX felt exceptional is rewarding. Shalymov and our team appreciate your playful praise and are ready to help whenever you need us. Sean Bryant - General Sales Manager - 863-333-0536

September 02, 2026

Dealership Rating

Employee Rating

I really like the staff there and their service department. I always willing to help. department. I always willing to help. More

by Latasha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Sep 02, 2026 -

Regal Acura responded

Knowing you found our service team welcoming and ready to assist means a lot to us. We’re glad we could handle the service on your Acura TLX. Sean Bryant - General Sales Manager - 863-333-0536

August 22, 2026

Dealership Rating

Employee Rating

It was great because Shally was and is the best and a man of God ! of God ! More

by MOONANBACKTOTHE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Aug 22, 2026 -

Regal Acura responded

Your praise of Shalymov’s dedication and character highlights the level of care we strive to provide. Knowing that the service on your Acura TLX met your needs means a great deal to our service department. Sean Bryant - General Sales Manager - 863-333-0536

August 21, 2026

Dealership Rating

Employee Rating

I had an excellent experience! I really appreciated the service being done fairly quickly becauseIhada doctor'sappointment to go to. Shaly kept me updated through the process. I really appreciated the service being done fairly quickly becauseIhada doctor'sappointment to go to. Shaly kept me updated through the process. More

by kisha816

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Aug 21, 2026 -

Regal Acura responded

Our service department is pleased we could complete your Acura MDX’s service promptly so you could make your doctor’s appointment. Knowing that Shalymov’s updates kept you informed throughout the process is truly rewarding. Sean Bryant - General Sales Manager - 863-333-0536

August 20, 2026

Dealership Rating

Employee Rating

Friendly environment I was kept informed, updated on progress. Comfort was not a problem. Staff were friendly. progress. Comfort was not a problem. Staff were friendly. More

by soniagonZalez826

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Aug 20, 2026 -

Regal Acura responded

Thank you for sharing your feedback with us, Sonia! We're glad to hear our team kept you informed and comfortable throughout your visit. Your business is greatly appreciated by all of us here at Regal Acura!

August 09, 2026

Dealership Rating

Employee Rating

We have always had a good experience with the service center and Salymov. This repair took longer than anyone anticipated; however, Shalymov consistently communicated every development and made sure that center and Salymov. This repair took longer than anyone anticipated; however, Shalymov consistently communicated every development and made sure that the process continued to move forward. There was not one time that I had to reach out for information; I received an update each morning like clockwork from Shalymov. Not only was this reassuring, but it made it apparent that the delays were not due to my vehicle being ignored, but that the work was just taking longer than expected and it was being done correctly and not rushed. More

by mommy.42

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Aug 09, 2026 -

Regal Acura responded

Your note about receiving consistent morning updates highlights how Shalymov and our service team prioritize transparency. Knowing those updates reassured you that your Acura RDX was never overlooked is truly rewarding. Thank you for your patience and for trusting our service department with your repair. Sean Bryant - General Sales Manager - 863-333-0536

July 31, 2026

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Employee Rating

It was a pleasant experience I like how they keep me informed on my car. Popcorn is always gone though! Hahaha informed on my car. Popcorn is always gone though! Hahaha More

by Owen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Aug 01, 2026 -

Regal Acura responded

It’s wonderful to hear that Shalymov kept you informed throughout your Acura MDX service. We apologize for the missing popcorn and will share this feedback to improve our snack offerings. Thank you for the five-star review and we look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

July 31, 2026

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Employee Rating

Always a great experience there. Very knowledgeable and walked me through everything. Micheal Hall is great! Very knowledgeable and walked me through everything. Micheal Hall is great! More

by sabichid85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

Jul 31, 2026 -

Regal Acura responded

We’re happy Michael guided you through every detail of your Acura service. Thank you for sharing your experience with us and allowing us to assist you again. Sean Bryant - General Sales Manager - 863-333-0536

July 27, 2026

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Employee Rating

Very pleased with the service writer (Shalymovm) and would no hesitate to refer others to him. This was our first service and our only service for that MDX. We purchased another MDX the same day as the would no hesitate to refer others to him. This was our first service and our only service for that MDX. We purchased another MDX the same day as the first service. More

by chrisnorm2045

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 27, 2026 -

Regal Acura responded

We’re delighted Shalymov provided excellent support for your Acura MDX’s first service. Thank you for choosing us again for your new MDX and for recommending us to others. We look forward to assisting you in the future. Sean Bryant - General Sales Manager - 863-333-0536

July 09, 2026

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Employee Rating

I have been bring my Type S to Shalymov since 2023 and he has been phenomenal and exceeds VIP service!!! has been phenomenal and exceeds VIP service!!! More

by CJ Williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Jul 09, 2026 -

Regal Acura responded

CJ, thank you for your kind words! We're glad to hear that Shalymov has given your Type S the VIP treatment here at Regal Acura. Safe travels!