Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 30

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

October 21, 2024

Dealership Rating
Employee Rating

Great customer service! I was in an out quickly with no concerns at this moment. More

by colanna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 20, 2024

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Employee Rating

Dealer is outstanding. .you don't have to ask any questions. They will tell what's going to happen when they are working on our jeep.You offer us a comfortable place wait f More

by carolshale88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon

Oct 24, 2024

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 19, 2024

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Employee Rating

Have fixed my truck for a year now and no complaints always make it one for me and my work schedule More

by mattandorfer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 24, 2024

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 19, 2024

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Employee Rating

Service department has been good. Sales is high pressure sales. I probably won’t buy there again. More

by nordman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 24, 2024

Button CDJR responded

Thank you for your review, we are happy to hear you had a good expirence. Let us know what we can do next time to earn a 5 star!

October 18, 2024

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Employee Rating

Great help fixed my issue promptly I appreciate the service center of button dodge and chariot group More

by Ajdurham2788
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 24, 2024

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 18, 2024

Dealership Rating
Employee Rating

Very pleasant and polite even when busy. Excellent waiting area and clean. They are my preferred dealership. More

by chogbme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 24, 2024

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 18, 2024

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Employee Rating

Took 2 days to do an oil change and never looked at the issue I took it in for. I made an appointment a week ahead of time and was told for 3 days they didn’t have time to figure out what noise was coming More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Yero

Oct 24, 2024

Button CDJR responded

Hi Ray, The service manager, Matt and I spoke regarding this issue and we apologize for the inconvenience this caused. When speaking to Matt, he said that he along with another tech drove the truck to try and replicate the issue, but had no luck. Unfortunately, since we couldn't replicate the issue, it becomes harder to diagnose. If it happens again, please bring the truck back ASAP so we can make sure to remedy the situation. We appreciate your feedback and if you have any concerns, please reach out to Service Manager, Matt Yero directly at matthew.yero@drivechariot.com. Thank you!

October 17, 2024

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Employee Rating

Very fast and nice ! Above what I expected and very professional! Will be back next time I need service More

by timelman
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 18, 2024

Button CDJR responded

Thank you for your 5 star review, we are happy to hear you had an amazing experience. We can’t wait to serve you again!

October 17, 2024

Dealership Rating
Employee Rating

The people are great! I can’t say enough about how they treat their customers! But I think your prices could be better.js More

by nicholeparry38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 18, 2024

Button CDJR responded

Thank you for your 5 star review, we are happy to hear you had an amazing experience. We can’t wait to serve you again!

October 16, 2024

Dealership Rating
Employee Rating

The service was fast and easy. They were friendly and took good care of me. More

by gerhart1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 17, 2024

Button CDJR responded

Thank you for the kind words! We're so glad to hear that you had a fast and easy service experience, and that our team made you feel well taken care of. We appreciate your business and look forward to helping you again here at Button CDJR!

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