Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 32

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

October 12, 2024

Dealership Rating
Employee Rating

Very efficient, timely and accurate in pr ovision of repair and customer services. Staff are very professional. More

by nancy266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 12, 2024

Dealership Rating
Employee Rating

The staff at service dept was excellent. From intake, to taking me to work, and retrieving my cell phone I forgot, it was a positive experience. More

by sunkissedlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 12, 2024

Dealership Rating
Employee Rating

crappy service. overpriced bunch of crooks. I'll never by anything off of them ever again. More

by mybadhemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Hansen , Chris Belt, Mike Lupoi, Matthew Yero

Oct 14, 2024

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

October 12, 2024

Dealership Rating
Employee Rating

They are always professional and very nice. Alway come here for my care repair abd oil changes. More

by schaafcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 11, 2024

Dealership Rating
Employee Rating

Their service department is extremely too high for what they do and the warranty that is supposed to be on these vehicles is a scam half the time the #Warranty will not pay for the job being done More

by Ray Purtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a good experience. Let us know if there is anything we can do to earn a 5 star!

October 10, 2024

Dealership Rating
Employee Rating

Advisor very informative very knowledgeable courteous. Car was ready when promised Car was returned in a timely manner More

by diamondshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 10, 2024

Dealership Rating
Employee Rating

lacked a little communication between body and service departments but work that was performed was good More

by def22098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a good experience. Let us know what we can do to earn a 5 star!

October 10, 2024

Dealership Rating
Employee Rating

I had several things wrong with my Jeep and they were able to get it fixed in the timeframe I needed. More

by ciadowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 07, 2024

Dealership Rating
Employee Rating

it was good I like it it was fast and perfect i recomend it to eneboddy More

by jeyy0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 08, 2024

Button CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

October 07, 2024

Dealership Rating
Employee Rating

Good communication, very friendly. Kept me informed. I do think the rule about holding my car until insurance pays was inconvenient. Since the repair was authorized by them and you ha More

by mmm19591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Yero

Oct 08, 2024

Button CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

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