

206 Reviews
Write a Review206 Reviews of Shannon Medina
January 25, 2023
I am an avid fan of Ford all my cars are Ford I love it I enjoy driving it and the salesman, the manager and the finance person were very very nice they are so helpful and very attentive to the customer like enjoy driving it and the salesman, the manager and the finance person were very very nice they are so helpful and very attentive to the customer like me I love them I wish I can come back and see them again. They were very, very helpful especially Noah he is so helpful excellent I wish for his promotion. Noah I extremely sending my thanks to you. You are a good salesman you did all your effort to win so I can get the car. Good job Noah and all person who help me to get my son a car. In fact Charlie was very happy with his new car. More
Other Employees Tagged: Fernando Martinez, Jerman Rodas
January 21, 2023
Everyone is very nice and helpful. When I come in to have my tires checked, they do it right away. When I come in to have my tires checked, they do it right away. More
Other Employees Tagged: Viktor Mazurenko
January 19, 2023
Luis was fantastic and very communicative. The entire staff was great. The work for the fix was everything it needed to be. Highly recommend. The entire staff was great. The work for the fix was everything it needed to be. Highly recommend. More
Other Employees Tagged: Mike Tinsley, Jerman Rodas, Viktor Mazurenko , Luis (don’t remember last name)
January 12, 2023
Staff did a great job. They were very responsive and finished service faster than I expected. They were very responsive and finished service faster than I expected. More
Other Employees Tagged: Viktor Mazurenko
January 05, 2023
Everything started off fine. I loved the video walk around assessment. . The communication got continuously worse. My service advisor hardly responded to my texts or calls. One I loved the video walk around assessment. . The communication got continuously worse. My service advisor hardly responded to my texts or calls. One item stated on the warranty receipt was not performed. Hopefully your dealer is not charging Ford for that time? More
January 02, 2023
I was told on Friday that my GPS would be resolved by the service technician and to come back on Monday for repairs. On Monday they charged me $179 to diagnose a problem? Wow, what a rip off, coming into fix service technician and to come back on Monday for repairs. On Monday they charged me $179 to diagnose a problem? Wow, what a rip off, coming into fix a problem that I was told would be handled, and then diagnosed a problem I was not coming in for. I’ll never use them again. More
December 30, 2022
I have been taking my F450 here for the last 8 years and have to say this will be the last. I have many reasons and happy to share should someone like to learn of my challenges, just reach out. have to say this will be the last. I have many reasons and happy to share should someone like to learn of my challenges, just reach out. More
December 30, 2022
Quick and early service. Had me in and out wishing 20 min with optional Lyft or Uber. I work a block always so I opted out but I appreciate the courtesy. Thank you Sarah 😊 Had me in and out wishing 20 min with optional Lyft or Uber. I work a block always so I opted out but I appreciate the courtesy. Thank you Sarah 😊 More
Other Employees Tagged: Fernando Martinez, Ricardo Durazo, Lisa Clark, Mike Tinsley, Tony Salce, Armando Castaneda, Eric Ramos, Jerman Rodas, Viktor Mazurenko , Sarah De La Rosa
December 29, 2022
Pleasant office & wait area. Professional service managers. Very busy first thing in the morning. Overall, nice place. Professional service managers. Very busy first thing in the morning. Overall, nice place. More
Other Employees Tagged: Jerman Rodas