Sharlene Ricketts

Honest, transparent, friendly, helpful, patient, caring, prompt, professional, respectful, efficient, knowledgeable, thoughtful, thorough, diligent, straightforward prompt, professional, respectful, efficient, knowledgeable, thoughtful, thorough, diligent, straightforward More

by julienneking Verified Customer Verified Customer

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We were very pleased with the customer service and transparency on pricing when purchasing our new truck. Naaman had the truck pulled around, cooled, and ready to go when we got there. The truck we wa transparency on pricing when purchasing our new truck. Naaman had the truck pulled around, cooled, and ready to go when we got there. The truck we wanted was exactly what we got! The financing process was also a breeze, which is not normally an enjoyable part of purchasing a vehicle. Sharlene was lovely to work with, and she made us feel so welcome. We will absolutely be back! More

by Leah Bellon Verified Customer Verified Customer

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They worked with me to get the deal right so I could get the truck I wanted. the truck I wanted. More

by wilkerson225 Verified Customer Verified Customer

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Better service than Beck and Masten or Group 1 called now. Gene was informative and great to deal with now. Gene was informative and great to deal with More

by juliosierra429 Verified Customer Verified Customer

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Once again, Manni has exceeded my expectations on my new 2026 Denali. His team was great and what is a smooth transaction. 5 star dealer! Thank you! 2026 Denali. His team was great and what is a smooth transaction. 5 star dealer! Thank you! More

by fmnoel Verified Customer Verified Customer

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Great experience! I would recommend this dealership to others. I would also go back on the next one! I would recommend this dealership to others. I would also go back on the next one! More

by crssalyer Verified Customer Verified Customer

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Namaan was great! Knowledgable, reasonable, and sold me my dream car! Sharlene helped me through the financing paperwork efficiently but willing to explain everything. Knowledgable, reasonable, and sold me my dream car! Sharlene helped me through the financing paperwork efficiently but willing to explain everything. I had a great experience at Classic Buick GMC. More

by kgabb Verified Customer Verified Customer

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Had a great experience and absolutely love my new car! Stevan Vasquez was great to work with and helped me get the best deal possible. Highly recommended!! Stevan Vasquez was great to work with and helped me get the best deal possible. Highly recommended!! More

by sjw.ward Verified Customer Verified Customer

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Great experience with Chris Peacock no xx and fair pricing. Thank you, will buy again pricing. Thank you, will buy again More

by lesliegamble30 Verified Customer Verified Customer

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I’m a disabled veteran. I tried to purchase a $100K Yukon XL Denali from Classic. I was attempting to use my VA benefits along with $30K cash and financing to acquire the ve I tried to purchase a $100K Yukon XL Denali from Classic. I was attempting to use my VA benefits along with $30K cash and financing to acquire the vehicle. They strung me along and tried to charge me $1895 for a xx add on pkg. we arranged to put $30k cash down, the VA contribution and -reapproved financing with Navy FCU. We gave them the chance to beat the rate. Sharlene in finance arranged for fedexing the paper work requiring wet signatures and we would send it back with our$30k cashiers check to secure the vehicle. That never happened. They completely ghosted us. No phone call. No email or text. We gave them all of the info needed to verify the VA funds,but to no avail. Bad bad business. Even poorer communication. I wouldn’t re recommend this dealership to my worst enemy. If I could leave 0 stars I would. Awful awful customer service. I wasted 6weeks of time trying to make this purchase and was a total waste of time. Don’t buy or engage them for anything. This is how they treat a crippled disabled Va veteran. Shame….. More

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