Sharlene Ricketts
Sharlene Ricketts at Classic Buick GMC

Sharlene Ricketts

Finance Manager

Classic Buick GMC

16835 Katy Fwy
Houston, TX 77094

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Sharlene Ricketts

February 11, 2026

Dealership Rating
Employee Rating

Workers were informative, considered of my needs and ability , they were confident and concerned of getting me the best deal that I was comfortable with. More

by Nurse.nett
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Geno Hernandez , Mary

Feb 11, 2026

Nurse.nett responded

Genu was very helpful to get me the best for my needs and financial ability could afford. Very considered and informative to help me get the best deal . I will definitely refer family and friends to GM. And have them ask for Genu.

January 30, 2026

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Employee Rating

Everyone was friendly and professional from the moment I walked in until I drove away. It was a pleasant experience during a frustrating time for me. I am so glad to have this dealership close and consist More

by susan40
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Demonte "Maurice" McGowan

January 01, 2026

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The two employees we dealt with yesterday treated us like family. This sums it up in nut shell. More

by bwboudr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tramayne "TK" Kinney

Jan 02, 2026

Classic Buick GMC responded

We appreciate your review and are very happy that you have a good experience with us at Classic

December 21, 2025

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Employee Rating

The process was handled with courteous and professional. This was my third vehicle purchased with Mani involved. More

by junebugowm
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tramayne "TK" Kinney

Jan 02, 2026

Classic Buick GMC responded

Thank you so muchfor your great review. We look forward to serving you in the future

November 09, 2025

Dealership Rating
Employee Rating

Wilson and Sharlene were fantastic to work with. I have having a bad day and they took really great care of me. I couldn't recommend them enough More

by TyfStrickland
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Stanley Vaughn, Wilson Sofoifa , Aiden Peacock

Jan 02, 2026

Classic Buick GMC responded

Thank you for your great review!

November 07, 2025

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Employee Rating

Had a great experience with the entire staff. Easy to work with and when we dropped off the truck a week later for them to put on the extras that were ordered, they didn't hesitate to provide a l More

by Yoster
Recommend Dealer
Yes

Other Employees Tagged: Jose Cuellar , Kelberth Lapola

Jan 02, 2026

Classic Buick GMC responded

Thank you for your great review!

October 15, 2025

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Employee Rating

Very helpful and friendly. Communication issues at the beginning with some sales reps leaving, but Maani and Sony were once they took over. More

by tholmes536
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sony Perez, Mustafa Maani

Oct 17, 2025

Classic Buick GMC responded

Thanks so much for the thoughtful feedback. We’re glad Maani and Sony stepped in and provided helpful, friendly service. Sorry for the rocky start with sales rep changes! Please reach out anytime; we’d love to help you again.

September 09, 2025

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The sales team was amazing, especially Maurice and Charlene. They made our experience a pleasant one. I definitely recommend this place. More

by nokuthula.linda2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demonte "Maurice" McGowan

September 03, 2025

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Employee Rating

Great experience all around. Thank you Brandon and Joe for a great car transaction. Highly recommend buying from these guys! More

by Hookemhorns7
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Burk, Brandon Sine

August 21, 2025

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Employee Rating

I recently purchased my new Buick Envista at Classic Elite, and I couldn’t be happier with the experience. From start to finish, the service was absolutely immaculate. The team made the entire process s More

by Tiffyp31
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cuellar , Jimmy Rodriguez

1

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