Shaun O'bry | Page 2

Brett Newell is why I service my my new 2022 Chevrolet Equinox at Jenkin’s Chevrolet. He is #1 with customer service & product knowledge. He cares about my families' safety when servicing our family car Equinox at Jenkin’s Chevrolet. He is #1 with customer service & product knowledge. He cares about my families' safety when servicing our family car. Jenkin’s Chevrolet is fortunate to have Brett Newell professionalism representing the dynamic Chevrolet automotive brand. He deserves a promotion, a raise, a bonus & extra week vacation. Thank you Brett! More

by Deborah Dickinson Verified Customer Verified Customer

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Shaun was very efficient and helpful in getting me up-to-date on all the steps I needed to take to get a rental, he stayed in communication with me concerning my SUV throughout the entire time they ha up-to-date on all the steps I needed to take to get a rental, he stayed in communication with me concerning my SUV throughout the entire time they had my vehicle. He had me in & out without any lag time, which I greatly appreciated. Very happy with my services and the employees at this location. More

by torithorp Verified Customer Verified Customer

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Good service, but way too expensive for an oil change. May have to look for a cheaper price next time. May have to look for a cheaper price next time. More

by SHEREE.ROBBINS9993 Verified Customer Verified Customer

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Fast service and courteous service advisor! Would recommend this Chevrolet dealer. Convenient to my home Would recommend this Chevrolet dealer. Convenient to my home More

by dlmyers0 Verified Customer Verified Customer

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I'm currently stuck in North Carolina because Jenkins did a recall and didn't do it right. On a brand new $100,000 vehicle. Totally unacceptable! a recall and didn't do it right. On a brand new $100,000 vehicle. Totally unacceptable! More

by ALLCITRUSRENTALS Verified Customer Verified Customer

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People at dealership did fine. GM not so good. Did not have parts needed to repair my car. GM not so good. Did not have parts needed to repair my car. More

by gtcfh2074 Verified Customer Verified Customer

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Shaun was great to work with on our recent headlight replacement. We look forward to working with him on future maintenance. replacement. We look forward to working with him on future maintenance. More

by Blazer 2007 Verified Customer Verified Customer

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I haven’t had more problems with a new truck than the 3 I bought from here. Now after getting a replacement motor my computer screen keeps crashing. bought from here. Now after getting a replacement motor my computer screen keeps crashing. More

by ASLC.SERVICE Verified Customer Verified Customer

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Good Experience gone bad. . Starting looking for a vehicle. Jenkings reached out to me via internet with a great offer on a vehicle. I waited but was exceted to get my fir . Starting looking for a vehicle. Jenkings reached out to me via internet with a great offer on a vehicle. I waited but was exceted to get my first vehicle brought from a dealership in a long time. Came in, met Jermeny (Sales Rep.), test drove the vehicle, signed the paperwork, and drove the vehicle home. (happy as xxxx). Caught an uber back the next day to pick up my old vehicle. (still excited that I just brought a new car.) After having the car for a week or two, notice that the enigine temp gage was high. open the hood and notice that the anti freeze low. Went to Auto Zone, got some antifreeze, filled it up and went on my merry way. As we know, when you identify one problem, you start seeing others. Came out in the morning and used my auto start feature to start the car. Hear this crazy engine rattle sound. Guess that the car may just need time to warm up. Drove it again, made it to Sanford, that when I notice that engine temp was going high again. Took it to the Sanford dealership (horrible experince). Called Jenkins Chevy (where i got the vehicle from) and they took care of me. Put the vehicle in the shop right away and give me a loaner vehicle to boot. (Still happy customer). They stated that they could find anything wrong with the vehicle. Understood, so I went and picked up the vehicle. Let the service advisor know about my concerns still but understand if they can't see it, then it my not exist. Drove the vehicle to Melbourne and back. Get up, check the aintfreeze and barely any in the resiviour. Barely nothing in it. This is where this message gets interesting. Called the service department. Let them know what was going on. Took a picture of the issue and sent it to them. Also did a video of the issue. Sent it to them via text message. No responce. I called them.. They stated that they dont have any loaner vehicles and need to contact sales. Cantacted sales and spoke to Jermany who sold me the car. He stated that he will call back in 5 mins going on hours because he nevered called back. The Service (shawn) sent me a message stating that my insurance doesn't cover loaner vehicles. Questions marks stated swirling around my head. So I called the general directly to ask am I covered for loaner vehicles. The answer was yes.. Loaners and rentals.. Basically anything related to my vehicle, I cam covered. They Service stated that we dont accept insurance from the general. My first question, why in the xxxx did you sell me the car if you dont accept my insurance. By this time, i am no longer that happy customer that I once was when i brought a car a few weeks ago. So now I have a new car that I cant or have to be careful to drive. Note: It is a certified vehicle, so it is under warranty, but who wants to use a warranty when they buy a vehicle that they are paying close to $1,000 a month for. (Now I am a pissed off customer). Now I have to find a dealership near me to fix this car that I got from you (Jenkings). That positive review just went south. More

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The employees are always friendly and helpful. The waiting area is clean, well-stocked and inviting. The waiting area is clean, well-stocked and inviting. More

by MURRAYCHAR Verified Customer Verified Customer

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