Shaun Smith

Daughter is heading off to college and having issues with clutch on her car. Explained to service department that it was during acceleration in early gears. Get a call and say they can find the problem and clutch on her car. Explained to service department that it was during acceleration in early gears. Get a call and say they can find the problem and then I get charged $210 for those words of wisdom. Then I get the notes on the recipient and it says, “Owner complains of clutch hoping when coming to a stop.” When you cannot even communicate the problem to the technician we have a problem. And to compound the problem by charging me $210 for their incompetence is the highest level of horrible customer service. Was explaining my problem to another mechanic in town and he said that was your first problem: taking the car to Brinson. Hope this helps someone not to make the same mistake. More

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Wonderful experience fast and courteous and friendly staff. I would highly recommend them for servicing. staff. I would highly recommend them for servicing. More

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These people are always Johnny on the spot; they always do what they say. and have my truck ready when they say they will have it ready do what they say. and have my truck ready when they say they will have it ready More

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They take care of me and Ford F150 Sean does what ever it takes to help me and I appreciate it. A good place to do business takes to help me and I appreciate it. A good place to do business More

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Service dept. is the best. Bo, Shaun, and Cory have always taken care of my Truck and my wifes car whether its a normal service or an issue. I recommend them highl is the best. Bo, Shaun, and Cory have always taken care of my Truck and my wifes car whether its a normal service or an issue. I recommend them highly. Both vehicles are always washed after service! More

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Shane Smith, service writer, is the best, he gets me in and out at times I was told. The job is always done right, vehicle returned washed and ready to go, thank you Brinson Ford. Everyone I’ve come in and out at times I was told. The job is always done right, vehicle returned washed and ready to go, thank you Brinson Ford. Everyone I’ve come in contact with has been very professional and helpful. More

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Tevan was very informative and answered any question that had. He explained the features very well and to my satisfaction which led to the sale for him and his store. I will refer anyone to Tevan for a profe had. He explained the features very well and to my satisfaction which led to the sale for him and his store. I will refer anyone to Tevan for a professional experience. More

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Despite staffing challenges, Brinson service continues to maintain a high level. The service advisors Corey, Sean, and Bo keep you informed and listen to your concerns, plus they are just nice people. maintain a high level. The service advisors Corey, Sean, and Bo keep you informed and listen to your concerns, plus they are just nice people. More

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Very professional they took care of my recall on my truck and it drives much better. and it drives much better. More

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Sean is the best! Excellent service very helpful and professional. He explains everything. Excellent customer service. Excellent service very helpful and professional. He explains everything. Excellent customer service. More

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