Tustin Hyundai

Excellent customer service especially from the service department. Elsa is great, very helpful, attentive and reliable. I always have a smooth experience dropping off my car at Tustin Hyundai! department. Elsa is great, very helpful, attentive and reliable. I always have a smooth experience dropping off my car at Tustin Hyundai! More

The service department is always great. David is always amazing. This time I dealt with Edward Segura and he was awesome. Explained everything well. Definitely went above and beyond! Great David is always amazing. This time I dealt with Edward Segura and he was awesome. Explained everything well. Definitely went above and beyond! Great customer service! More

Excellent customer service. Service advisor Frank was extremely helpful and great follow through. Cashiers were friendly and provided expedited transactions. Service lot attend Service advisor Frank was extremely helpful and great follow through. Cashiers were friendly and provided expedited transactions. Service lot attendants were quick and professional . Mechanics were thorough and provided great detail in videos of mechanical issues. Appreciated corporate’s good will estimates. More

I can’t say enough great things about Elsa and the entire service team at Tustin Hyundai! From start to finish, their customer service has been exceptional. What really sets them apart is their attentiven service team at Tustin Hyundai! From start to finish, their customer service has been exceptional. What really sets them apart is their attentiveness, consistent communication, and genuine commitment to making sure everything is taken care of properly. Elsa and her team don’t drop the ball. They follow through, keep us informed, set clear expectations, and make sure we understand what’s happening with our vehicle every step of the way. That level of communication and accountability makes all the difference, especially when dealing with unexpected vehicle repairs. We’ve worked with Elsa and her team on multiple occasions, and they’ve consistently earned our trust. It’s refreshing to work with people who genuinely care about their customers and take pride in the service they provide. A huge thank you to Elsa and everyone at Tustin Hyundai for their professionalism, dedication, and outstanding customer service. We truly appreciate everything you do and wouldn’t hesitate to recommend your service department to anyone! More

I wasn't sure what to expect when I hobbled my car in here, but everything was handled so seamlessly. David was absolutely amazing in making everything go smooth, super friendly. And kept me informed th here, but everything was handled so seamlessly. David was absolutely amazing in making everything go smooth, super friendly. And kept me informed through the whole process. Thank you, David! More

Alex was so great! I was so stressed and frustrated and he did everything he could to fix my problem and was honest about the time frame . He deserves a raise . I have I was so stressed and frustrated and he did everything he could to fix my problem and was honest about the time frame . He deserves a raise . I have had the pleasure of being served by him the last 3 times I have been there. He is the reason I keep choosing Tustin More

I cannot say enough wonderful things about Edward Segura in the service department. He is, without a doubt, one of the friendliest, most efficient, responsive, and genuinely customer-service-oriented people in the service department. He is, without a doubt, one of the friendliest, most efficient, responsive, and genuinely customer-service-oriented people I have ever dealt with. To be completely honest, I had avoided bringing my vehicle to this dealership for years because of previous experiences with unfriendly service and a lack of customer care. Edward has completely changed my perception of this dealership. From the moment I interacted with him, he was welcoming, professional, attentive, and incredibly helpful. He communicated promptly, made sure I was informed, addressed my questions and concerns, and made the entire experience feel effortless. You can genuinely tell that he takes pride in his work and cares about his customers. Employees like Edward are the reason customers come back. He has restored my confidence in this dealership's service department, and I am genuinely grateful for the outstanding experience he provided. I hope management recognizes what an incredible asset he is to the team. He absolutely deserves recognition for his professionalism, positive attitude, and exceptional customer service. Thank you, Edward, for completely changing my perspective and making this such a great experience! More

Tustin Hyundai did a great job helping me pick up and deliver my CPO. If you are looking for a clean and fresh place to easily purchase your next vehicle look no further. deliver my CPO. If you are looking for a clean and fresh place to easily purchase your next vehicle look no further. More

Been to a few Hyndai dealership but the Tustin one is the best! I only come here now. best! I only come here now. More

There are numerous reasons that I drive here for service instead of dealerships that are closer. Showroom is clean, and it's great with water, coffee and even popcorn available while you wait! Staff is pro instead of dealerships that are closer. Showroom is clean, and it's great with water, coffee and even popcorn available while you wait! Staff is professional and helpful. I also appreciate the Chik -Fil-A sandwiches on Saturday afternoon. More