"No old dealership tricks, best car buying experience so far"
Our salesperson Shawn Brown is very informative and professional.
We have been looking for a car for while and after visiting countless other dealership, we have to say that Tustin Hyundai has the best customer service around.
Shawn was willing to explain to us everything about the car and the finances. Everything is very clear and out in the open. There was no Bait and switch with the pricing, and there was no hidden anything.
Paperwork is also done in a timely manner. Old tricks like making you wait hours while trying to up sell is pleasantly absent when dealing with Shawn Brown and Tustin Hyundai.
Lets just hope that the service department is as good as the sales dept.
Overall highly recommended for anybody who is looking to purchase a Hyundai .
Thank you for helping us, we enjoy our new car very much.
I made a appointment at Tustin Hyundai with Shawn Brown who was just great to work with. I first got to drive the 2020 Palisade Sel FWD which was an outstanding experience. to see if this was the car I made wanted to purchase. Shawn show me all the selection and configuration of this new Hyundai and I finally purchase one in stock. The whole staff including the finance department was very helpful and made my purchase smooth. I would recommend this dealer in all purchase of a auto. AlsoTrina Youroski in service recommend the purchase from the staff.
"Rick and Shawn were very responsive, helpful and thorough..."
Rick and Shawn were very responsive, helpful and thorough in helping us choosing the right model and getting us a very reasonable price. We were very happy with the experience.
I had heard nothing but good things about Tustin Hyundai when I was asking around about which dealership would be the best to go to. Sure enough, I wasn't disappointed! Shawn Brown was the one helping me out, and he was great! He gave me a very honest breakdown of the cost over the phone and picked out the most gorgeous Sonata for me. I couldn't be more pleased with my new car and with the great service! Thanks Shawn!
I had a great experience buying Tuscon 2020 with Shawn Brown. His name and phone number was given to me by my friend, I had a pleasant conversation with him and with the quarantine situation, he went above and beyond to satisfy my request and transferred the car that I liked from another city to his dealership very quick. He was professional and did a great job. That was the fastest and easiest experience that I have ever had. I want to congratulate the management to have a staff like him that put his 100% energy and heart to his Job. I definitely recommend him to all my family, friends and colleges. Thanks again!
"Easiest, Fastest, Friendliest Car Buying Experience"
- Triple Helix
I had a really good experience buying a Kona at Tustin Hyundai. Shawn, the salesperson, was attentive, quickly responsive, and open to my budget needs. We did most of the sale by text and phone, which made it easy. He arranged it so that my financing would be ready to sign by the time I got to the dealership, so I was only there for a short while. Sheryl in financing was knowledgeable and efficient. Overall, I had a great experience with Tustin Hyundai, where the staff were flexible and friendly in the midst of the coronavirus quarantine. It was the easiest, fastest car buying experience I have ever had. I'm looking forward to driving my awesome new Kona, which has great safety features and looks good!
Other Employees Tagged:
"Quick and painless car buying experience. Rick and Shawn..."
Quick and painless car buying experience. Rick and Shawn were exceptional, straight forward and knowledgeable. Probably the best experience I've had in 25 years.
"Shawn provided information to our questions and concerns..."
- Shawna K
Shawn provided information to our questions and concerns in a timely manner. Just by him doing these things showed his selflessness and care. In the future I will gladly ask and refer Shawn. Greg also helped us with test driving and getting our monthly car note to an affordable amount. They made this deal hassle free and will gladly do business with them again in the near future. Thank you Tustin Hyundai!
"Very Friendly staff. Helped find a good deal and..."
Very Friendly staff. Helped find a good deal and completed a smooth transaction. Shawn was quick to response via email and Greg helped in store settling the deal.
"Easy and Professional Experience!"
I just bought my first car and Shawn was awesome throughout the whole process! He was very informative and patient with all of my questions and made the experience easy and fun.