Shawn Casey Jr. | Page 2

Friendly, non pushy Casey Toyota offers free State inspections. It was a nice surprise. They did not push me to have the work they recommended performed. I will be bac Casey Toyota offers free State inspections. It was a nice surprise. They did not push me to have the work they recommended performed. I will be back. Thank you, Casey Toyota. More

Helpful 0

Report | Print

Took Tacoma in for recall Great service, they took the time to answer my questions concerning my shocks and struts. very good experience, Shawn was very helpful along with the Great service, they took the time to answer my questions concerning my shocks and struts. very good experience, Shawn was very helpful along with the mechanic who fixed the recall issue. More

Helpful 2

Report | Print

Wonderful reliable service. Service is always exceptional and beyond my expectations x 8 years. The facility is great. Convenient, timely appointments are easily available. I Service is always exceptional and beyond my expectations x 8 years. The facility is great. Convenient, timely appointments are easily available. I am a satisfied customer. More

Helpful 1

Report | Print

Exceptional service We always had great service here going through Shawn. When it was time for a new car, we asked who we should use, and he recommended Miles. Miles went We always had great service here going through Shawn. When it was time for a new car, we asked who we should use, and he recommended Miles. Miles went above and beyond to make sure we were taken care of and got us the best deal possible. Would highly recommend anyone to use Miles in Sales and Shawn in service. Thanks again! More

Helpful 2

Report | Print

Good service I have been using Casey Toyota service since 2000.In the beginning years there service was great,I don't remember exactly when but there service went I have been using Casey Toyota service since 2000.In the beginning years there service was great,I don't remember exactly when but there service went downhill.Since they moved to there new location in Williamsburg there service again has been very good. I bought the last two Toyotas from Casey Toyota and will more than likely purchase my next Toyota from them too. More

Helpful 1

Report | Print

Casey Toyota's Service Dept. I'm a frequent customer of the Service Dept. and they always do a superb job! Their work is timely and reliable, and they don't try to push you into s I'm a frequent customer of the Service Dept. and they always do a superb job! Their work is timely and reliable, and they don't try to push you into something you don't need. More

Helpful 0

Report | Print

Surprising results from service Just got my 4Runner back from normal service, oil and cleaning. I was pleasantly surprised from the cleaning when all the white paint on my fenders wa Just got my 4Runner back from normal service, oil and cleaning. I was pleasantly surprised from the cleaning when all the white paint on my fenders was removed. This white on my gray vehicle came from parking lot encounters. All is now gone the 4Runner looks great. Special thanks to the detailing team for a job well done. More

Helpful 0

Report | Print

Vacation Service Stop While in Williamsburg for Thanksgiving, I had a problem with a battery in my 2014 Camry. I stopped by Casey Toyota without an appointment. Shawn in se While in Williamsburg for Thanksgiving, I had a problem with a battery in my 2014 Camry. I stopped by Casey Toyota without an appointment. Shawn in service was able to get my car in right away to be checked out. I did need a battery replacement however, they were out of Toyota batteries due to low inventory. They replaced it with a generic brand. The parts manager Phil was very apologetic and worked out a way to get it replaced with a genuine battery when I returned home at my regular Toyota dealer. Casey offered a high level service and good customer care. More

Helpful 0

Report | Print