Shawn Casey Jr.
Shawn Casey Jr. at Casey Toyota

Shawn Casey Jr. | Page 2

Service Lane Supervisor

Casey Toyota

601 E. Rochambeau Dr.
Williamsburg, VA 23188

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18 Reviews
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18 Reviews

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18 Reviews of Shawn Casey Jr.

October 07, 2016

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Employee Rating

Friendly, non pushy Casey Toyota offers free State inspections. It was a nice surprise. They did not push me to have the work they recommended performed. I will be bac More

by Kyoto25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Casey Toyota responded

Thanks you! We appreciate the 5 star rating and we appreciate you as a customer. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

May 25, 2016

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Employee Rating

Took Tacoma in for recall Great service, they took the time to answer my questions concerning my shocks and struts. very good experience, Shawn was very helpful along with the More

by dino112265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Toyota responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Shawn was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

May 21, 2016

Dealership Rating
Employee Rating

Wonderful reliable service. Service is always exceptional and beyond my expectations x 8 years. The facility is great. Convenient, timely appointments are easily available. I More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Toyota responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

April 09, 2016

Dealership Rating
Employee Rating

Exceptional service We always had great service here going through Shawn. When it was time for a new car, we asked who we should use, and he recommended Miles. Miles went More

by GoNoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miles Casey

Dec 22, 2016

Casey Toyota responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Shawn and Miles were able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

April 06, 2016

Dealership Rating
Employee Rating

Good service I have been using Casey Toyota service since 2000.In the beginning years there service was great,I don't remember exactly when but there service went More

by patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yes,but don't remember their names.

Dec 22, 2016

Casey Toyota responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

March 12, 2016

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Employee Rating

Casey Toyota's Service Dept. I'm a frequent customer of the Service Dept. and they always do a superb job! Their work is timely and reliable, and they don't try to push you into s More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Toyota responded

Thank you for the rating, Frank! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

February 27, 2016

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Employee Rating

Surprising results from service Just got my 4Runner back from normal service, oil and cleaning. I was pleasantly surprised from the cleaning when all the white paint on my fenders wa More

by George09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Toyota responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 09, 2015

Dealership Rating

Vacation Service Stop While in Williamsburg for Thanksgiving, I had a problem with a battery in my 2014 Camry. I stopped by Casey Toyota without an appointment. Shawn in se More

by DPM123
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Phil Gaskill

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