Shawn Fortin
Shawn Fortin at Grande Prairie Chrysler Jeep Dodge

Shawn Fortin

Service Advisor

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Shawn Fortin

August 29, 2025

Dealership Rating
Employee Rating

Best staff, & dealership and awesome service department! 😀👌 thus why we been coming back for years! More

by Karen
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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These folks consistently deliver excellent service that comes in under budget and on time. I've been dealing with them for years and while they are over an hour away and they're is a dealership 5 minut More

by Owen
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Recommend Dealer
Yes

August 28, 2025

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Awsome service, knowledgeable sales team great to deal, always meet my expectations on every visit More

by Jrbalsillie
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Recommend Dealer
Yes

August 27, 2025

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Always making sure your needs are met and questions ate answered. If anyone falls short on customer service their management team is amazing. Service department has shown very good service also. Thank you More

by Amy M
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Recommend Dealer
Yes

August 25, 2025

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It was the best experience I have had at a dealership, they were friendly, courteous and efficient. The shuttle service from the dealership and then back to pick up my truck was great. They went above More

by rickhd66
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Kevin MacKenzie

Aug 27, 2025

Grande Prairie Chrysler Jeep Dodge responded

Rickhd66, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 22, 2025

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Made an appointment for 10am and didn’t even get a mechanic to look at it all afternoon as I called at 2pm in hopes it would be done by then. Drove 3 hours for the appointment and ended up just taking More

by charlene1927
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Recommend Dealer
No
Aug 25, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about the experience you described, and we completely understand how frustrating that must have been—especially after driving such a long distance. However, based on the details you've shared, we don’t believe this occurred at our dealership. We do not offer discount cards for Enterprise rentals, and this is not a service practice we recognize from our location. We’d really appreciate the opportunity to speak with you directly to help clarify the situation. If you believe this may still be related to our store, please contact our Service Manager at 780-532-3560. We’d be happy to look into it further and assist in any way we can. Thank you again for bringing this to our attention.

July 27, 2025

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Customer service is top notch and staff is always friendly. Shuttle service is reliable and clean. More

by Jennifer
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Aug 01, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Grande Prairie Chrysler Jeep Dodge

July 23, 2025

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Service department is nice and helpful, work is done well but $1,000.00 more than quoted even when we laughed at the end when going over what was to be done and was told that there should be no surprises 🫣T More

by Wycob5
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie , Not sure of who I talked to that gave the quote… wife drives a white nitro

Jul 24, 2025

Grande Prairie Chrysler Jeep Dodge responded

Wycob5, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Grande Prairie Chrysler Jeep Dodge, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (587) 299-2280 to discuss your experience and ways we can earn back your business in the future.

July 21, 2025

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Amazing fast service, great communication and very helpful, best service company I’ve ever been to More

by rbrading
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Recommend Dealer
Yes
Jul 23, 2025

Grande Prairie Chrysler Jeep Dodge responded

Rbrading, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

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Employee Rating

Tony was very professional and helpful found the problem and fixed it right the first time. More

by Dayle.schneider85
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Recommend Dealer
Yes
Jul 02, 2025

Grande Prairie Chrysler Jeep Dodge responded

Hello Dayle.schneider85, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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