Shawn Gerow
Shawn Gerow at Nissan of Bennington

Shawn Gerow

Service Advisor

Nissan of Bennington

24 Performance Drive
Bennington, VT 05201

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Shawn Gerow

August 10, 2026

Dealership Rating
Employee Rating

Every one is friendly. They try to help you with any problems you have and get them resolved. Service, parts and sales are all great to work with. More

by cjburdick322
Recommend Dealer
Yes
Aug 10, 2026

Nissan of Bennington responded

Knowing that every department felt welcoming and supportive means a lot to our team. We’re pleased our service, parts, and sales teams could help resolve any issues you encountered. Your kind words and five-star rating motivate us to keep delivering friendly, helpful service.

August 06, 2026

Dealership Rating
Employee Rating

Good. Once parts arrived all went well Good, ok, fine, satisfactory, complete, on time, courteous. More

by rweber4
Recommend Dealer
Yes

Other Employees Tagged: Shawn Gerow

Aug 06, 2026

Nissan of Bennington responded

We’re glad your Nissan Pathfinder service went smoothly once the parts arrived. Your comments about timely, courteous service mean a lot to Shawn and our service team.

July 25, 2026

Dealership Rating
Employee Rating

Always pleasant and knowledgeable of my car. Great customer service from everyone. The waiting room is also nice and comfortable. More

by SUE.DILORENZO
Recommend Dealer
Yes

Other Employees Tagged: Chad Collette, Ted Hoag

Jul 26, 2026

Nissan of Bennington responded

We’re delighted our team’s expertise kept you informed about your Nissan. It’s great to know the waiting room was comfortable during your visit. Thank you for the positive review.

July 20, 2026

Dealership Rating
Employee Rating

Great people and excellent service performance. Always a pleasure to visit Four more words end More

by up4935
Recommend Dealer
Yes

Other Employees Tagged: Shawn Gerow

Jul 21, 2026

Nissan of Bennington responded

It’s great to know you enjoyed your experience with Shawn and the service team. We’re glad the service on your Nissan Sentra met your expectations and that each visit was enjoyable. Thank you for bringing your Sentra in for service.

July 19, 2026

Dealership Rating
Employee Rating

At first I thought they weren't going to be able to find out what the problem was about the light "service engine soon" staying on, It took 2 trips to take care of the problem. Then I worried it was g More

by MACARC
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Coon

Jul 19, 2026

Nissan of Bennington responded

Identifying the cause of the service engine soon light was a priority, and we’re pleased we could resolve it with a cost that was lower than expected after applying the senior discount. Thank you for mentioning Shawn’s helpful follow-up support and the smooth inspection process.

July 12, 2026

Dealership Rating
Employee Rating

I don't know who Shawn is. Bait and switch according to online pricing. Service times are innacurate More

by adrock407
Recommend Dealer
No

Other Employees Tagged: Shawn Gerow

Jul 16, 2026

Nissan of Bennington responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 10, 2026

Dealership Rating
Employee Rating

Average on 7/1/26 Today's experience was 5 everything was completed Thank you for the overall service More

by jarod0798
Recommend Dealer
Yes

Other Employees Tagged: Shawn Gerow

Jul 10, 2026

Nissan of Bennington responded

Thank you for the 5-star rating on your recent service visit. We’re glad Shawn and our team completed everything for your Nissan to your satisfaction. We hope to assist you again when you need us.

July 05, 2026

Dealership Rating
Employee Rating

Very friendly, great dealership in my eyes always helpful. Any problems always there to help. ?? More

by reenie051
Recommend Dealer
Yes

Other Employees Tagged: Shawn Gerow

Jul 05, 2026

Nissan of Bennington responded

It’s wonderful to hear that Shawn and our team were so helpful with your Nissan Frontier service. We’re glad you found our dealership friendly and reliable. Please let us know whenever you need assistance in the future!

June 26, 2026

Dealership Rating
Employee Rating

Sales ok. Service can't get parts? I responded to the original email with an explanation. More

by rweber4
Recommend Dealer
No

Other Employees Tagged: Shawn Gerow

Jul 02, 2026

Nissan of Bennington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 19, 2026

Dealership Rating
Employee Rating

Incredible! Had a serious recall that stated not to drive vehicle. Only had few hours of next day to have service done before needing vehicle to get to work. Nis More

by jason.bushee
Recommend Dealer
Yes

Other Employees Tagged: Shawn Gerow

Jun 19, 2026

Nissan of Bennington responded

We’re delighted you had such a smooth recall service experience for your Nissan. Shawn and our team were happy to get you in shortly after the recall confirmation and finish the work in about an hour. Thank you for sharing your feedback and trusting us with your vehicle.

1

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