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Shawn Holmes
Shawn Holmes at Lynn Layton Chevrolet
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Shawn Holmes | Page 3

Parts Counter

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Shawn Holmes

April 04, 2024

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Employee Rating

Very efficient and pleasant experience with Shawn in parts. Good communication and good follow through lead to a great experience. More

by HEATHHOLDBROOKS
Recommend Dealer
Yes

Other Employees Tagged: George Swann, Jeff Rippen

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Apr 05, 2024

Lynn Layton Chevrolet responded

Hello and thank you for your kind words! Shawn is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 02, 2024

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Employee Rating

Great Always Courteous friendly always explain water going to do and how long is it gonna take and when's the best time for you to bring it in More

by sheliashikle
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

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Apr 04, 2024

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center, Shelia! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 30, 2024

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1st time I had my wife to take Tahoe for service & I do not appreciate how she was treated More

by mboyett
Recommend Dealer
No

Other Employees Tagged: Shawn Holmes

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Apr 01, 2024

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

March 30, 2024

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Employee Rating

Faster service. Courteous Didn't answer issue on door randomly not locking No summary of service performed More

by cmwhiteia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Thrasher

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Apr 02, 2024

Lynn Layton Chevrolet responded

Thank you for sharing your feedback with us. At Lynn Layton Chevrolet, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

March 30, 2024

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Employee Rating

Great Service and Communication. Always take care of my truck and my wife's car. Thanks!! More

by dixie.hotrods73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Ben Thrasher, George Swann, Mike Adams

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Apr 02, 2024

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

March 29, 2024

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Employee Rating

They were quick and nice. They were polite and gave quick details that was wrong with my truck More

by Mruss275
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

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Apr 01, 2024

Lynn Layton Chevrolet responded

Hello and thanks for your kind words! We appreciate our team here at Lynn Layton Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Lynn Layton Chevrolet Team

March 28, 2024

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Why did you reset the next oil change for 3000 miles when the book says 7500? More

by DAVID_SEYMOUR1
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Service Time
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Recommend Dealer
No
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Mar 29, 2024

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us, David. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

March 28, 2024

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We were very pleased with our service on our vehicle. We got there and they took her vehicle in right away. Got to it quickly and get it returned to us. We appreciate the service thank you. More

by JM17400
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

Helpful
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Mar 29, 2024

Lynn Layton Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lynn Layton Chevrolet Team

March 26, 2024

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Employee Rating

Made an appointment for the 4th time. Every time I made an appointment I would check back that evening bc I haven't heard anything, and they never even looked at my truck. The parts were More

by JPDUDLEY09
Recommend Dealer
No

Other Employees Tagged: Shawn Holmes

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Mar 28, 2024

Lynn Layton Chevrolet responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Lynn Layton Chevrolet Team

March 23, 2024

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Employee Rating

I was taken care of as soon as my Appointment time came up no delay thanks again More

by Ohaggenmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ray, Jeff Vanhoozer, Ben Thrasher, Mike Davis, George Swann, Mike Adams, Barry Hampton

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Mar 26, 2024

Lynn Layton Chevrolet responded

Thanks for your kind words! We appreciate our team here at Lynn Layton Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Lynn Layton Chevrolet Team

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