Shawn Malizio | Page 5

Sales Lucas was not an aggressive sales person. Very knowledgeable, no hard core sales pressure.. Just a very comfortable experience. I bought a CPO Audi Q Lucas was not an aggressive sales person. Very knowledgeable, no hard core sales pressure.. Just a very comfortable experience. I bought a CPO Audi Q5. He followed up after the sale to make sure I didn't have any questions or need anything. More

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By far the most pleasant car shopping experiance I was in a market for a new car, and was looking into Audi and some of their competitors. Working with Lucas was a big difference comparing to other d I was in a market for a new car, and was looking into Audi and some of their competitors. Working with Lucas was a big difference comparing to other dealerships. He was highly professional, and respectful of my time. On my first visit, I've told him that I have about 30 minutes, and I was out in 30 minutes. There was no pressure in terms "if you buy now, I am going to give you a good deal" or similar statements. He was not running numbers in front of me and was totally transparent about the price and things offered. There was no a single moment I felt confused or being "worked out". Same story with Shawn - he was working with me on the final paperwork; no hidden cost outside of what Lucas told me and was willing to go over every paper I was signing - not just rushing through it. I am definitely going to be returning customer, this dealership is something different. More

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Found My Silver Beauty Had a great time here. This was a fun experience for me, as I wanted an A7 for a while. If you want red carpet service, go here! Had a great time here. This was a fun experience for me, as I wanted an A7 for a while. If you want red carpet service, go here! More

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Allroad purchase Had a great experience buying an Allroad at the Audi Exchange. Love the car. The experience would not have been same without the attention to detail Had a great experience buying an Allroad at the Audi Exchange. Love the car. The experience would not have been same without the attention to detail from the saleman, Lucas Kielar. He did a great job answering our questions and took the time to give a tutorial on the car. I highly recommend Audi Exchange and Lucas More

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A true business experience! I have owned a range of cars that fit as competitors to Audi as well as ones that are considered to be a step above and below. At the end of the day, I have owned a range of cars that fit as competitors to Audi as well as ones that are considered to be a step above and below. At the end of the day, they are all great cars. In most cases, when you spend more than $80K on a car, you are getting a great car/product. The only thing that makes a difference is the dealer; the folks at the dealer, their attention to detail, following through to get you information to make decisions tied to your purchase, not making you feel like all the dealer cares about is the sale, and most importantly the service you receive after the sale. I want to thank Lucas and Ryan for their ongoing efforts along with all the others that made the experience great (Shawn M, Ken L, Mario R). My experience in purchasing my A8L and my sister in law purchasing her Q5 this year is a standard that all dealerships should strive to achieve. All the folks at the dealer were attentive to making sure I was receiving what I needed; not just one salesman. The purchasing experience was at my pace and at my comfort level. And I could tell the dealer focused on meeting each individuals needs in this regard. They understood the product and were willing to tailor the product and deal to suit my needs. Simply put, they care that I am happy and as a guy who buys cars regularly and has family members that buy cars regularly, they have gained my respect and I plan to continue to purchase cars from them whether I live near the dealer or not. I also would recommend their sister dealer, the Porsche Exchange in the same light. Thanks for all the efforts to help my family with their car needs! More

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