Shawn O'Brien

I have been changing my own oil for 30 years and brought my truck in for the first time ever to have it changed at this dealership. I made an appointment for 7:30am to have it done. I am sitting here near my truck in for the first time ever to have it changed at this dealership. I made an appointment for 7:30am to have it done. I am sitting here nearly 3 hours later still waiting for a rotation/oil change. I could have done it in my workshop in 30 minutes with a hand jack and simple tools. Not impressed More

Report | Print

The entire team was a delight to work with. They listened to my needs without being too pushy and found the truck I wanted. Which wasn’t easy, there aren’t very many of them out there right n They listened to my needs without being too pushy and found the truck I wanted. Which wasn’t easy, there aren’t very many of them out there right now. Bill found the perfect one for me. Thank you, everyone at the dealership for all your help!!! I will be back for all my services too! More

by spencerc2 Verified Customer Verified Customer

Report | Print

Considering our circumstance, the entire staff could not have made it any better. They were great! Especially Stephen, our salesman. He is fantastic and went beyond normal expectations. Thanks also for g have made it any better. They were great! Especially Stephen, our salesman. He is fantastic and went beyond normal expectations. Thanks also for great service, from Shawn O. in the service department. Parts was great, and the paper signing process was simple and quick. Thanks for making our unplanned purchase a pleasant one. More

by Doug Verified Customer Verified Customer

Report | Print

No high-pressure tactics makes buying a vehicle an actually enjoyable and not so stressful experience. actually enjoyable and not so stressful experience. More

by becky.donaldson Verified Customer Verified Customer

Report | Print

D d d d d d d d d d d d d d d d d More

by jarrod55555 Verified Customer Verified Customer

Report | Print

The service dept has been very professional and helpful Will always recommend the to friends and family Will always recommend the to friends and family More

by fostrfour Verified Customer Verified Customer

Report | Print

They are always great Customer service etc. I always like the video they send when they are working on my vehicle, it is always nice to what they do. I always like the video they send when they are working on my vehicle, it is always nice to what they do. More

by lisa.r.sanchez1972 Verified Customer Verified Customer

Report | Print

I feel that the service center has gone down dramatically in overall customer service aspect since Zack's departure. I'm have brought both of my vehicles here for absolutely everything for the last 6 years. in overall customer service aspect since Zack's departure. I'm have brought both of my vehicles here for absolutely everything for the last 6 years. With the decline in customer service and overal shop performance I am thinking seriously about taking my business elsewhere. The shop ruined my wife's engine in our buick. Yes you replaced it as you should have. Now this new engine has done nothing but throw codes and give us problems. We are out the 150.00 dollar diagnostics test every time and some how something that is wrong with the engine which is brand new and input by the shop cost us more money on top of it. It like nothing is actually covered under the 2 year 100,000 mile warranty. Also everttime my wife is in there she does not receive the military discount that used to be applied to both of our accounts on all vehicles. I have been very disappointed with the overall performance and quality of this place with in the last three months in particular. More

by thattaway5 Verified Customer Verified Customer

Report | Print

The service was great the only thing I wasn't impressed was there was a person in the check in office that was being screamed at by a customer unhappy with what he was charged and no one stepped up to help was there was a person in the check in office that was being screamed at by a customer unhappy with what he was charged and no one stepped up to help them deal with the situation. The employee was in tears and there were 4 other people in the office. No one stepped on to assist they just say there and never even looked up from their phones. More

by emtgerry Verified Customer Verified Customer

Report | Print

I appreciate the video the tech takes in the service department to explain the diagnosis of the vehicle. department to explain the diagnosis of the vehicle. More

by HoneyDo Verified Customer Verified Customer

Report | Print