Shawn Williams | Page 17

If this is based purely on the sales experience it would be 1 star. The first sales consultant and I came to a deal, told me everything would be ready when I came back with a check the next day. Unfortun be 1 star. The first sales consultant and I came to a deal, told me everything would be ready when I came back with a check the next day. Unfortunately he failed to pass any of this to his co workers or managers. No one knew what was going on when I showed up, had to go over everything again. Car was showed to me and I was told it would be cleaned up while I was doing paperwork. Came out of finance and car was still dirty with glue left on all the windows from the stickers, car was not washed, windows were dirty, I was given the key and the sales consultant walked away. I was not informed of any information on the car, no one went over the kia certified info, nothing. The only person that seemed to care a little was the finance person. Overall very disappointing I tried to keep my money local, but after this I'll drive a little further at least maybe they will wash the car.... More

by ROBERTCARSON98 Verified Customer Verified Customer

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We had the pleasure of working with Sal and Shawn at Kia Country. When we first called in, my husband talked to Sal and Sal was able to make things happen for us. We are very happy with the service. Shawn i Country. When we first called in, my husband talked to Sal and Sal was able to make things happen for us. We are very happy with the service. Shawn in Finance was also great to work with - he didn’t force any additional warranties on us and the paper work went smoothly. We drove 3 hours to Kia Country. Highly recommend this dealership! More

by NAMBAYEC Verified Customer Verified Customer

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Our Sales Agent was Sam and he was great. Our experience with this KIA dealership was excellent Our experience with this KIA dealership was excellent More

by TENCZAR Verified Customer Verified Customer

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From the moment we got out of our car I was greeted by the nicest guy named Sam. No pressure at all. We picked out a Kia Soul and took it for a short drive and said this is what we want. Sam took us by the nicest guy named Sam. No pressure at all. We picked out a Kia Soul and took it for a short drive and said this is what we want. Sam took us by the hand and worked up the paperwork to our liking and the rest is history. We will be back for another car once Sam gets what I want. The atmosphere at Kia Country was not stressful. I didn't have to have my guard up at any time during the process. A really memorable experience. Thank you More

by DLBARBERADIAZ Verified Customer Verified Customer

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They were very helpful and nice, made us feel welcomed. Thank you Justin and Sam!! Thank you Justin and Sam!! More

by RITHIKAGIRESH Verified Customer Verified Customer

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Sal worked really hard on making sure I left there with a car... and I will be referring my kids to see Sal too car... and I will be referring my kids to see Sal too More

by TARINABLEKIS1977 Verified Customer Verified Customer

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Everyone was awesome! Everyone made me feel reassured rather than pressured about my car choice. When I'm ready to trade in, I look forward to going back to them. I als Everyone made me feel reassured rather than pressured about my car choice. When I'm ready to trade in, I look forward to going back to them. I also lived how once I made my decision to buy, everyone was congratulating me. Both Justin's, Shawn, and everyone that I came across was above and beyond friendly but it felt genuine, not just for the sake of making a sale. More

by DANIELLEMM1976 Verified Customer Verified Customer

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Pleasant and willing to do what it takes to seal the deal. Love my new Kia! deal. Love my new Kia! More

by KIMCANTEACH Verified Customer Verified Customer

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Very disappointed that the original car I chose was told would be put on hold for me was then sold to someone else. In addition the paperwork needed to be redone as the finance person printed the numbers of would be put on hold for me was then sold to someone else. In addition the paperwork needed to be redone as the finance person printed the numbers off. It took 3 attempts to get this resigned. The finance person made an appointment with me for 10:00 a.m. on a Saturday and was a no show. I spoke with the manager who stated someone would come to me between 9 and 10 on Tuesday the 25 th and after no one showed up by 9:50 I called the dealership and was told someone had a emergency and couldn't come. No one bothered to call and let me know this. I came into the dealership and Sean was available for me to resign the papers on the 27th. Finance should have made every effort to address this without making appointments that they did not keep, wasting my time. Although my first car purchase with Manteca Kia in 2019 was very favorable, this experience was not. My next purchase will be with a different dealership More

by diane1213 Verified Customer Verified Customer

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The staff at KIA Country Manteca were all very friendly and easy to work with. Shout-out to Sal and the team, they make buying a new car a relaxed and no pressure experience. Sal is down to earth, very kno and easy to work with. Shout-out to Sal and the team, they make buying a new car a relaxed and no pressure experience. Sal is down to earth, very knowledgeable, and he kindly explained all of our new car's functions. We Highly recommend this KIA dealership! More

by helmsfamily Verified Customer Verified Customer

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