Shelby Girskis

The dealership treated us in a professional way with understanding and respect. Shelby was a fantastic salesperson that listened to our needs and worked to find us the right car. understanding and respect. Shelby was a fantastic salesperson that listened to our needs and worked to find us the right car. More

by SUNCOP Verified Customer Verified Customer

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Had some work to do on the pricing - but got it done but should not have been that hard - I don’t agree with the value of the same vehicle being priced higher vs a reduced rebate for a white one which is n should not have been that hard - I don’t agree with the value of the same vehicle being priced higher vs a reduced rebate for a white one which is not sold - agree the price should be higher for the unit which was not white and it is captured on the window sticker - but the additional inability to negotiate equally because of a more popular color and inventory turns - I don’t agree with - sell it and take the cash as opposed to someone coming in and willing to pay more - over and above the paint premium More

by coxpavers Verified Customer Verified Customer

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Awesome job and very satisfying with my new car thank you Shelby and all of your team members Shelby and all of your team members More

by maria.byrd15 Verified Customer Verified Customer

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All team members i had the pleasure of dealing with were very respectful and knowledgeable in their areas. My salesperson Shelby was particularly pleasant and worked hard for me to get my car purchased. I very respectful and knowledgeable in their areas. My salesperson Shelby was particularly pleasant and worked hard for me to get my car purchased. I will gladly shop here again. More

by Ableamb Verified Customer Verified Customer

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Let this serve as an update to below: Since leaving the below review, George the GM of Arrigo reached out to me. I emphasized my concerns, he heard me out and offered anything that would make the deal righ below review, George the GM of Arrigo reached out to me. I emphasized my concerns, he heard me out and offered anything that would make the deal right. George not only made the deal right but went, what I feel above and beyond to make an unhappy customer a very happy one. High five George for making a situation a lot better ✭✭✭✭✭ I reluctantly left 1 star, there was no option to leave zero stars because that’s how I was treated or more like neglected. I purchased a Ram on a Sunday and didn’t receive it after flaw I found with one of the rims. I was told by Vince the head of sales for 47 yrs that there is sooo many rims on site that they can have it swapped out. Instead I was told that another third party company comes and fixes it. So now I told him so there’s going to be another day just for them to come out and then another day for them to see if it can be repaired and he swore that would be the case and after I mentioned to him, if you had sooo many of these rims on site then why not just swap it and you as the dealer can make a repair to the defective rim. That would have made to much sense. I honestly think that he may have thought that it was a good idea but because he didn’t think of it and wouldn’t admit that, that would be a better solution for the customer who made the purchase. He dished out a bunch of xx so he has all the good lines over all those years of lying to people. Truth is the truck was never even cleaned until I had to ask multiple times as to when the truck would be cleaned. Then after speaking to my sales rep Shelby, who told me that she took a hose to it ti clean it. The sales rep washes the vehicles here. So very not professional. After making several complaints about the service, a received an email from Cesar one of the sales lead guys who then says in his email that,”he has the perfect vehicle for me, & videos him in their lot showing me all different vehicle.” He never even knew that I was complaining about the rim issue and tried to sell me a different vehicle. Just another example of all the mis information that this dealership portrays. They don’t even know what’s going on all they do is try and sell without resolving any of customers issues the proper way. Maybe you guys can read this and have a company meeting about it and maybe show Vince how to communicate to customers, because that’s all I wanted, just to be informed during the process and not lied to like he does so very well for 47 yrs of lying experience. THIS PLACE SHOULD HAVE A HUGE BUYER BEWARE SIGN AS YOU PULL IN. Also all add on fees snuck in as you are ready to sign here. I really liked the truck and that’s why I ended up following thru with this purchase. Otherwise I honestly regret the entire experience with ARRIGO. This place is NOT owned by the original ARRIGO family, it’s all corporate now and they really don’t give a xxxx about their customers. They knew they effed up because they didn’t even apply an ARRIGO license plate frame to the truck. Good thing because it wouldn’t have made it to my home. Truck description stated that there is Goodyear tires and a deep tinted on the windows. Which I was also told that the description was copied and pasted from the Dodge dealership. So another screw over on the customer. More

by BEC326 Verified Customer Verified Customer

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Lack of appreciation for a returning buyer of cars. Don’t like pushback on deals Don’t like pushback on deals More

by RGATOR84 Verified Customer Verified Customer

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It was painful to do business with this dealer and the associate was not at the level you would expect at a reputable dealership We were contacted later by the general manager and this is the reason we associate was not at the level you would expect at a reputable dealership We were contacted later by the general manager and this is the reason we pursued with buying the car I should mention that the finance manager was very professional and competent, he made the signing easy and explained well the process I am happy to see that you do have at least 1 professional working there I would not recommend that dealership based on my experience More

by Jpiquion2000 Verified Customer Verified Customer

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Good experience. Low pressure. Good follow ups. Appreciated the new floor mats. Smooth closing process with finance. Low pressure. Good follow ups. Appreciated the new floor mats. Smooth closing process with finance. More

by joshuapaulson Verified Customer Verified Customer

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Arrigo Dodge went out of their way during my car buying experience. Shelby, Boom, and Vince were very friendly and made the experience seamless. I would recommend them to anyone who wants to buy a vehicle. experience. Shelby, Boom, and Vince were very friendly and made the experience seamless. I would recommend them to anyone who wants to buy a vehicle. More

by DOLPHINLVR7801 Verified Customer Verified Customer

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Shelby was great! Very helpful when breaking down the price, great attitude. Answered all my questions with a smile. Also a shout out to the finance department for not Very helpful when breaking down the price, great attitude. Answered all my questions with a smile. Also a shout out to the finance department for not aggressively trying to sell extras like warranty or tire care etc. More

by scolpitt Verified Customer Verified Customer

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