Shelby Gresley
Shelby Gresley at Freedom Chrysler Dodge Jeep Ram North by Ed Morse

Shelby Gresley

Service Manager

Freedom Chrysler Dodge Jeep Ram North by Ed Morse

2300 US-75
Sherman, TX 75090

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7 Reviews
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7 Reviews

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7 Reviews of Shelby Gresley

April 10, 2022

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Employee Rating

Customer service is outstanding. Typically fast turnaround times and these folks are very knowledgeable in what they do! More

by d.jones157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Andrews, Kris Urquhart, Chris Landino , Nathan Blankenship, Michael Callahan, Craig Kloor

March 24, 2022

Dealership Rating
Employee Rating

Great place to buy a car and even better place to get my car serviced More

by ANDREWGRIFFITH.13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 15, 2021

Dealership Rating
Employee Rating

Great Service! I needed tires for my Ram 1500 and the team at Ed Morse recommended a set of tires that were perfect! The pricing on the tires was outstanding, I shopped around and the deal was amazing! T More

by DJOHNSON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MICAH SPRINGER

September 26, 2021

Dealership Rating
Employee Rating

Very good. Courtesy van driver very nice and polite. All people I came in contact with treated me with respect. More

by donnie.ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Ahern, Chris Landino, CLAY FEAGINS, MICAH SPRINGER , Nathan Blankenship, Jason Brown, Michael Callahan, David Goggans, Carlos Sanchez

Sep 27, 2021

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Freedom Chrysler Dodge Jeep Ram North by Ed Morse! Kris Urquhart General Manager

September 24, 2021

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Employee Rating

Not a great experience to say the least. Car spent 5 months in the shop and it still isn't right and the car hasn't been right since they layed hands on it. It went in for a manufacturer repair and the More

by samgc1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kris Urquhart, MICAH SPRINGER

Sep 24, 2021

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

I am sorry to hear this about your visit. I would like to get a little more information so I can look into this case further and see what we can do to improve on our processes as well as your experience as a customer. Thank you, Chris Landino Service Manager

Sep 26, 2021

samgc1611 responded

The ac isnt working 100% and my stereo that i had to pay for to be replaced still isnt working properly. Not to mention the nightmare the whole experience was. Between durant and the sherman location yall had my car a total of 5 months and it just kept coming back in worse conditions and they couldnt even get those fixed properly or in a timely manner. The car should have been recalled for the manufacturer mess up in the fist place. Im not comfortable driving or having my family in this car anymore and it still smeels of mildew and just a wet smell even though they clam to of replaced all the carpet. Overall horrible experience and would never recommend anyone taking there car to yall unless they want it returned in worse conditions then when it was dropped off.

Sep 26, 2021

samgc1611 responded

Jeep can purchase the car back for what we owe left on the loan so we can get into something we feel more comfortable and secure in.

June 18, 2021

Dealership Rating
Employee Rating

Always enjoy coming here for services. The team is incredible and management are always there to help out. All the departments are friendly and helpful. More

by andrew.b.gardner1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Landino , Amber Molina

February 26, 2021

Dealership Rating
Employee Rating

Very disappoint again. I was promised that my vehicle would be taken care of. Get it back with damage. Service advisor Clay did not take care of me and promised me he would. I work in the service field More

by KEVIN.BURK
Recommend Dealer
No

Other Employees Tagged: CLAY FEAGINS

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