Shelby Moscorelli | Page 7

I wish there was a way to denote HALF of a STAR for this dealership. The sales manager CEDRIC is a poor example of leadership that I have known received, and come to expect from this dealership. It is very dealership. The sales manager CEDRIC is a poor example of leadership that I have known received, and come to expect from this dealership. It is very disturbing to know that the type of behavior I experienced is acceptable. He [CEDRIC] was very arrogant, condescending, and just straight out disrespectful. He refused to negotiate the price of a vehicle and discredited k. Blue Book or JD Powers stating, "I do not sell cars based off those results..." He then insulted me with an example implying I (consumer) would be a "FOOL" if I sold a car for under it's value. This was a poor example and I found it to be insulting as I was not selling but attempting to buy a car that was priced 13000.00 over the K Blue Book. Even after I attempted to reconcile the experience, CEDRIC NEVER apologized but sent another salesperson who told me on the test drive that the reason the car was pulling to the right was a "safety feature in case the driver fell asleep the car would go off the road to the right. The problem with this theory is this: Suppose the driver is in the third lane???? Ridiculous, to what extent do the insults continue??? I would not recommend anyone especially ELDERLY people to support this dealership. Please share this review with Mr. Sullivan, family and friends! More

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