Sheldon Mease | Page 3

My experience could not have been better! My plan was to simply test drive a used Mazda5 for the first time, having researched cars that could accommodate my grandchildren's three carseats at My plan was to simply test drive a used Mazda5 for the first time, having researched cars that could accommodate my grandchildren's three carseats at once. I'd been unable to find a Grand Touring Mazda5 that was not already sold so the ad I'd responded to was a 2012 Touring version. From the warm greeting I received from owner Jerry McCann, the moment I stepped inside their showroom, to how he and associate Ron promptly showed me the car (after treating me to some coffee) until Sheldon, my salesman, became available to expertly demonstrate the car's attributes before taking me for a test drive, I felt welcomed, respected and valued. Sheldon was both knowledgeable and friendly, not the least bit pushy. Back at the store we were again greeted by Jerry, who wanted to know what I thought. The lack of heated leather seats was the one drawback to me. Without a hint of pressure, Jerry said that if I liked, he could install new heated leather to the seats in this car, at cost, and at considerable savings over the GT version. I was interested! Jerry confirmed to me his customer service oriented philosophy of business that had been described by Sheldon, the conduct for which he answers to God. Wow. He followed through by rounding down the offer I made him and I drove my new baby home not long after! Oh, and Sheldon graciously followed me in my husband's car to my house in Bothell, followed by another staff member to take him back to the dealership! I am now looking forward to a long relationship with these guys for maintenance and service at their shop! This is the kind of company that is a joy to do stress-free business with! I really cannot fathom purchasing another car anywhere else! ....did I mention the free car washes for life? More

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Engaging staff, superior products, excellent service I researched the '16 CX-5 crossover over many other vehicles in the same class (Honda, Subaru, Nissan, and Lexus models) and concluded this was the ca I researched the '16 CX-5 crossover over many other vehicles in the same class (Honda, Subaru, Nissan, and Lexus models) and concluded this was the car that would suit my needs the best & felt the most appealing to me. It also appeared very upscale for the value. Then I researched dealerships. The Mazda of Everett team was the most pleasant & easiest to work with in my opinion out of many in the Seattle area. I felt respected and was not trying to be sold as Sheldon Mease took me through a very detailed final test drive where I asked a multitude of questions before agreeing to the purchase. He knew the car specifics very well. George Leckenby also honored a price quote provided to me in advance that other Mazda dealerships would not do. I also spoke with other service members who worked that afternoon that helped me make the decision to do business here. I concluded the Everett team really enjoys the brand and dealership and it was clearly evident of the pride of their workmanship and in the company. I encourage others to engage in the staff if they visit and ask them questions about the Mazda brand and why they like working at Everett. There is loyalty and respect throughout the team which I found impressive. And they really do put customer service first. They also have a state of the art looking building in their new location that looks and feels warm and inviting. It was a pleasure to work with Sheldon and George. Also thanks to James D'Amato (Finance Manager) and Kevin Hevly (Service Manager) and the others on the team that worked with me. More

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Unheard-of Service Having a lot of health issues...I wanted to look at vehicles via the internet and get my questions answered via email. My husband said that would nev Having a lot of health issues...I wanted to look at vehicles via the internet and get my questions answered via email. My husband said that would never happen. Well, not only did it happen but it was an amazing experience. All of my questions were answered via email and when we went in to view the vehicle in person, our salesman (Sheldon) did his absolute best to make it as fast as possible and with no pressure whatsoever. Not only did I get the car of my dreams, at an amazing price, but I got to deal with what I feel was the best salesperson I have ever had the chance of meeting in the 25 years I have been buying vehicles. And James was the fastest, friendliest finance person we have dealt with. Highly, highly recommended......in every aspect! More

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Excellent Customer Relations Service I liked how he helped me with getting the vehicle. Fantastic, Efficient , helpful courteous and friendly. SHELDON thank you Thank you thank you I liked how he helped me with getting the vehicle. Fantastic, Efficient , helpful courteous and friendly. SHELDON thank you Thank you thank you very much. More

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First Truly Positive Dealer Experience in 70+ years I'd normally opt for dental surgery without Novacaine rather than buying a new car! That gives some measure of my experience with purchasing many c I'd normally opt for dental surgery without Novacaine rather than buying a new car! That gives some measure of my experience with purchasing many cars and brands over the years. Our recent purchase of a CX-5 GT from Sheldon Meese was the exception. Using the TruCar plan through USAA, we were through the test drive and paper-work required in less than three hours. Sheldon was intimately familiar with all the hi-tech gizmos and patiently coached this techno-phobe through their operation. Our two trade-ins were fairly valued, and we left the dealership feeling we'd received a fair shake. It was a first for this couple! More

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Very personable! Sheldon has always done a great job when helping me find the right car! No long waits at this Dealership because Sheldon keeps the ball rolling. Al Sheldon has always done a great job when helping me find the right car! No long waits at this Dealership because Sheldon keeps the ball rolling. All the staff, including the owner of the dealership, attend to every detail to make sure I always get the best deal possible. I'd highly recommend this dealership, and most particularly Sheldon Mease for his expertise. More

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Would I recommend this dealership-OH YES 10000x yes! This place is like family to me. My husband purchased his car from them a while back. When we got married my car died and we ended up getting a CX-5. This place is like family to me. My husband purchased his car from them a while back. When we got married my car died and we ended up getting a CX-5. Everyone there is SO friendly, kind, and here is the big one-HONEST. These people are there for you. They know you by name and everyone checks in on you when you stop by. They made the whole process easy and understandable for me, a first time buyer. They went out of their way to get us a great deal too! Love that you guys always give us great and honest service when we are getting service work done. Love you guys! Thanks for taking care of me and my car! More

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I recommend Mazda of Everett for your car buying needs I used Mazda of Everett for the purchase of my 2015 CX-5 GT. I actually went through USAA's car buying service, which used TrueCar. Sheldon Mease reac I used Mazda of Everett for the purchase of my 2015 CX-5 GT. I actually went through USAA's car buying service, which used TrueCar. Sheldon Mease reached out to me immediately, offered the lowest price of any of the other dealerships that contacted me (none of them ended up matching after lots of back and forth) and also offered an additional $500 off because my husband has a Mazda 3. Since we did all of this over email and phone, I didn't have to spend hours at a dealership haggling. Once we were in agreement, Sheldon put everything together ahead of time so when I went to the dealership, the car was gassed, detailed and ready to go. Signing the papers took no time at all. There was no up selling of crappy warranties or security systems I didn't want. We were literally in and our of the dealership in under 45 minutes. I got the exact car I wanted, in the exact color I wanted, for the best price I could find, while dealing with knowledgeable, professional people. None of the gross used car salesman vibe at this dealership! We are now using them for all our servicing as well, as my husbands car will go in this coming weekend. They also have a new facility coming soon! The mock ups look awesome! Lastly, I loved that the owners were there onsite on a Sunday. It shows that they care about their facility and aren't an absentee owner. More

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Great experience Awesome people, awesome job..couldn't be any happier..Sheldon helped us to pick what's best for us..it was great experience..very happy Awesome people, awesome job..couldn't be any happier..Sheldon helped us to pick what's best for us..it was great experience..very happy More

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I went to several dealerships int area including University Mazda, Lynnwood, and Kirkland. Everett had the best prices and customer service out of the dealerships. Sheldon was very helpful even w University Mazda, Lynnwood, and Kirkland. Everett had the best prices and customer service out of the dealerships. Sheldon was very helpful even when we visited the dealership several months before making a purchase. He told us when more inventory was due. Kirkland told us we would have to buy that day or wait months to get a 2014 Mazda3. At Everett we waited a week and got what we were wanted with out the stress and manipulation. More

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