19 Reviews of Shelly Wagstaff
November 06, 2025
I bought a certificated used car for 19,000 and next day it broke down and they told me because it was used they couldn’t do anything and anything needed to be fix was going to be on me. it broke down and they told me because it was used they couldn’t do anything and anything needed to be fix was going to be on me. More
August 30, 2025
The sales staff was excellent however we were deceived from the service department. They said they completed service which was never looked at very dissatisfied and circulate trust was broken. from the service department. They said they completed service which was never looked at very dissatisfied and circulate trust was broken. More
May 23, 2025
My experience was awesome. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation. More
Other Employees Tagged: Ronald Murray
December 30, 2024
The Dealership is selling cars with transmission issues, not only the first sell but trying to correct the issue, the second sell as well, horrible. Both cars had transmission issues with a lot more where not only the first sell but trying to correct the issue, the second sell as well, horrible. Both cars had transmission issues with a lot more where the cars shouldn't have passed Maryland State inspection but they did....... More
Other Employees Tagged: Rob Meeks - Floyd Alexander (Horrible)
November 17, 2024
I have had many great purchase and service appointments with the Upper Marlboro Ford Dealership. Love their friendly service, expeditious processing and service department is beyond helpful and fast with the Upper Marlboro Ford Dealership. Love their friendly service, expeditious processing and service department is beyond helpful and fast More
November 12, 2024
Friendly and knowledgeable staff. No matter who’s your sales person, any staff member will answer questions and if they don’t know the answer they’ll find someone who knows. No matter who’s your sales person, any staff member will answer questions and if they don’t know the answer they’ll find someone who knows. More
October 04, 2024
Everyone was helpful from our salesman Christian to the finance..and Shelly was great!! You want to be put in vehicle and be satisfied go see Christian !!! finance..and Shelly was great!! You want to be put in vehicle and be satisfied go see Christian !!! More
Other Employees Tagged: Christian
June 20, 2024
Great experience. Everyone from the salesperson to finance. It was so quick and an enjoyable experience. Will definitely suggest this dealer to my friends. Everyone from the salesperson to finance. It was so quick and an enjoyable experience. Will definitely suggest this dealer to my friends. More

