Shelly Wagstaff

My most recent visit involved an oil change & replacement of the cabin air filter. My Mustang was without an appointment on the day I called. My service advisor, Tiffany Waul checked me in without delay & an of the cabin air filter. My Mustang was without an appointment on the day I called. My service advisor, Tiffany Waul checked me in without delay & answered a ffew questions I had. My car was ready for pickup within 2-3 hours & the shuttle van picked me up from home. The checkout payment process was quick & efficient. I have always experience very good service at Upper Marlboro Ford. More

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Excellent experience with Sales Professional Vernell Johnson. Vernell answered all my concerns that helped me make my decisions to purchase the Truck. I would recommend Vernell and Upper Marlboro Ford Johnson. Vernell answered all my concerns that helped me make my decisions to purchase the Truck. I would recommend Vernell and Upper Marlboro Ford for their next purchase. More

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I bought a certificated used car for 19,000 and next day it broke down and they told me because it was used they couldn’t do anything and anything needed to be fix was going to be on me. it broke down and they told me because it was used they couldn’t do anything and anything needed to be fix was going to be on me. More

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Great people to work with , friendly, and most of all they know the product. I highly recommend them. they know the product. I highly recommend them. More

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The sales staff was excellent however we were deceived from the service department. They said they completed service which was never looked at very dissatisfied and circulate trust was broken. from the service department. They said they completed service which was never looked at very dissatisfied and circulate trust was broken. More

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My experience was awesome. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation. More

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Devan Manley sold us our new Bronco. Everyone that helped finalize the sale. We’re very helpful and knowledgeable. Everyone that helped finalize the sale. We’re very helpful and knowledgeable. More

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The Dealership is selling cars with transmission issues, not only the first sell but trying to correct the issue, the second sell as well, horrible. Both cars had transmission issues with a lot more where not only the first sell but trying to correct the issue, the second sell as well, horrible. Both cars had transmission issues with a lot more where the cars shouldn't have passed Maryland State inspection but they did....... More

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I have had many great purchase and service appointments with the Upper Marlboro Ford Dealership. Love their friendly service, expeditious processing and service department is beyond helpful and fast with the Upper Marlboro Ford Dealership. Love their friendly service, expeditious processing and service department is beyond helpful and fast More

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Friendly and knowledgeable staff. No matter who’s your sales person, any staff member will answer questions and if they don’t know the answer they’ll find someone who knows. No matter who’s your sales person, any staff member will answer questions and if they don’t know the answer they’ll find someone who knows. More

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