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Sheron Wilkins

Overview Reviews (98)

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Sheron Wilkins

Sheron Wilkins | Page 4

Honda Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8

98 Reviews

Overview Reviews (98)

4.8

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Sheron Wilkins

September 26, 2024

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Employee Rating

The inventory was good for the vehicle I wanted and they had several models available to test drive. had several models available to test drive. More

by pcbninja

Verified Customer

Recommend Dealer

Yes

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Sep 27, 2024 -

Regal Honda responded

Thank you for the 5-star review.

September 09, 2024

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Great working with She’ron. Will make sure all future vehicles are purchased with him. Will make sure all future vehicles are purchased with him. More

by rajdeosamaroo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Farris

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Sep 12, 2024 -

Regal Honda responded

Thank you so much for your positive rating for your recent visit to Regal Honda.

August 23, 2024

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Employee Rating

I was treated well. The sales team was friendly and informative. I had a good experience at Regal. The sales team was friendly and informative. I had a good experience at Regal. More

by bilavideobill

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Maynard, Ryan Shaw, Issa Bendeck , Levi Bildoeau, Jarrod Costine, Jayden Lopez, Moises Nevarez, David Schultz, Geovanni

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Aug 29, 2024 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

August 20, 2024

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We came to buy a Honda pilot and was met nice lady in training and a John( might be wrong). They took the time to educate us. Also provide advice. The pilot is ok but letters in the back fell off and the training and a John( might be wrong). They took the time to educate us. Also provide advice. The pilot is ok but letters in the back fell off and the thread in the seats come loose. More

by Kentrishsmith

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Freddy Cano, Niko Gelpi

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Aug 21, 2024 -

Regal Honda responded

Thank you for choosing us for your Honda Pilot purchase, and for sharing your experience. We're glad to hear that our team took the time to educate and advise you during your visit. However, we’re sorry to hear about the issues you’ve encountered. Please feel free to reach out to us directly to discuss further.

May 01, 2024

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Regal Honda had a large selection of cars that l was interested in knowledgeable staff interested in knowledgeable staff More

by bknof1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Farris , Matthew Mackay

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May 09, 2024 -

Regal Honda responded

Thank you.

April 24, 2024

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She’ron is the best person to ever work with. The Honda we bought had a transmission problem with only 300 miles and he worked with us to get her another car. The Honda we bought had a transmission problem with only 300 miles and he worked with us to get her another car. More

by eddie_janice72

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Mackay, Austin Smith

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Apr 25, 2024 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

April 20, 2024

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met and exceed our expectations we have puchased several vehicles from regal. Baziel was our salesman and he was awesome. vehicles from regal. Baziel was our salesman and he was awesome. More

by jid82

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Farris , Matthew Mackay, baziel

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Apr 25, 2024 -

Regal Honda responded

Thanks for the 5-star review. The team at Regal is thrilled you’re happy with your recent store visit.

April 11, 2024

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Everyone in the service center is courteous and very helpful. Much better than other dealers I've dealt with in the past. helpful. Much better than other dealers I've dealt with in the past. More

by b2rit

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Megan Barnes, Freddy Cano, Matthew Mackay, Travis Brock

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Apr 11, 2024 -

Regal Honda responded

Thank you. It has been our absolute pleasure to serve you, and we hope that you return soon.

March 19, 2024

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Employee Rating

If i could give -10 i would. They first tried to scam me into a car. Saying they could do this price for so many months, then i get there and instead of a 5 year loan, they were They first tried to scam me into a car. Saying they could do this price for so many months, then i get there and instead of a 5 year loan, they were trying to get me to do 7 years. I even explained i didnt want to do more then 5 years but came to me "we have the deal you want, just gotta sign" i had to read for myself they wanted 2 more years. Then i get the extra warranties. One was for minor dent and ding. I try to call and file a claim and the warranty people said they couldnt do it because if the paint missing. So i text the guy who helped me do the warranties and ive literally had to bother him CONSTANTLY and barely get any responses. MY ISSUE IS ONLY FIXED BECAUSE I GOT NASTY. TERRIBLE WAY TO RUN A BUSINESS. More

by chelseam728

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Other Employees Tagged: Matthew Mackay

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Mar 19, 2024 -

Regal Honda responded

We are deeply sorry to hear about your negative experience with us. It's never our intention to mislead or inconvenience our customers, and we sincerely apologize for any confusion or frustration you've encountered. We strive to provide transparent and honest service to all our customers, and it's disheartening to hear that we fell short of your expectations. Your feedback is invaluable to us, and we take it seriously as we continuously work to improve our processes and customer interactions. Please know that we are addressing the issues you've raised internally to prevent similar situations from occurring in the future. We understand the importance of clear communication and delivering on our promises, and we are committed to making things right for you. If there's anything specific we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention.

Mar 20, 2024 -

chelseam728 responded

Have your people be honest!!!!!!!!!!! I would have rather got a "Hey, we have been super slammed, lets set up a time for you to call and I can get that set up for you" instead I got lied to for 3 months and gas lit. If I could post the text between me and Matthew, I would. Shows his complete lack in professionalism and total incompetence to do his literal job. If I could return the car and get the money and the vehicle I traded back, this car would be sitting at your front door. This was my VERY first time buying a car from a dealership and a brand new one at that. This dealership has left nothing but a horrible taste in my mouth about how dealerships operate. I warn anyone who wants to buy a car from this establishment

December 27, 2023

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Lied to by Sheron & Thomas and they filled out my Honda Survey.Never buy there. Survey.Never buy there. More

by Jen

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Other Employees Tagged: Thomas Farris

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Jan 05, 2024 -

Regal Honda responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.