Shon Hood
Shon Hood at Grubbs INFINITI

Shon Hood

Sales Consultant

Grubbs INFINITI

1500 E State Hwy 114
Grapevine, TX 76051

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16 Reviews
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16 Reviews

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16 Reviews of Shon Hood

January 17, 2024

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Employee Rating

Very professional and knowledgeable about their product and ways to deliver the deal you are seeking. No high pressure, all efforts are geared to finding the right fit, moneywise and carwise, for you as a More

by ptmcguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Alfano

Jan 20, 2024

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2023

Dealership Rating
Employee Rating

Marcus is very knowledgeable about the Infinity cars,honest and professional. Best dealership and great people. Give them a chance, they will beat any dealership price and has the best selection. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mandy Matanga , Marcus

Dec 09, 2023

Grubbs INFINITI responded

Hi Michael, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 22, 2023

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Employee Rating

I enjoyed working with Adam and Shon to purchase my new vehicle that I love…they made a scary process easy! The professionalism at Grubbs has been refreshing! More

by TBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mandy Matanga, Abdallah Alzoubi , My Service Advisor on 07/22/2023 clearly answered all my questions and provided excellent customer service.

Jul 30, 2023

Grubbs INFINITI responded

Tbrown, we're happy to hear you had such a positive experience with our team!

July 16, 2023

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Employee Rating

Grubbs is my go to for a new and used vehicle - best sales and service hands down. More

by Ldotx62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Kinney, Michael Trammell , Jacobe

Jul 27, 2023

Grubbs INFINITI responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

July 14, 2023

Dealership Rating
Employee Rating

Everyone was extremely nice, knowledgeable and helpful. I’m a proud owner of a QX50, and I love it!! More

by dcartersofine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Alfano , C. Jones

Jul 19, 2023

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 29, 2023

Dealership Rating
Employee Rating

Grubbs Infiniti always has great service. My service representative Dany kept me updated on the progress of my vehicle. The waiting areas have very comfortable seats and there are always free More

by idow78
Service Price Transparency
Recommend Dealer
Yes
Jul 04, 2023

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2023

Dealership Rating
Employee Rating

The Manager John took great care of my concerns with my QX30 Infiniti. Thanks Again More

by tece1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Grubbs INFINITI responded

Hi Tece, thank you so much for your positive comments about Grubbs Infiniti, Ltd.!

March 21, 2023

Dealership Rating
Employee Rating

Great customer service from beginning to end! Everyone was so nice and helpful, especially our salesman Shon. He made our experience so much better than we have had at other dealerships! Great jo More

by jones_leann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mandy Matanga

Mar 24, 2023

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 23, 2022

Dealership Rating
Employee Rating

I am pressed for time always. The entire team (sales, management and finance) made this very painless. 3rd purchase from Grubbs and I will likely be back for my 16YO daughter so More

by Bjssns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raza I, Ahmed Almansuri

Dec 26, 2022

Grubbs INFINITI responded

Hi, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

December 07, 2022

Dealership Rating
Employee Rating

Grubbs Infiniti provided amazing service. Shon Hood was absolutely outstanding with understanding exactly what I wanted. More

by mm2meek
Recommend Dealer
Yes

Other Employees Tagged: Raza I, Danny Prudencio

Dec 09, 2022

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.!

1

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