Showroom Sales

very good , very , very , very good , very good , very good , very good, very good, very good!!!!!!! good , very good, very good, very good!!!!!!! More

by USATAXINSURANCE Verified Customer Verified Customer

Helpful 0

Report | Print

The service was on time. The service advisor was very good and explained everything to us. She was very helpful. The service advisor was very good and explained everything to us. She was very helpful. More

by BSISTRA Verified Customer Verified Customer

Helpful 0

Report | Print

My 2022 Ford Ranger XL transaction from Toyota of Hollywood began on Wednesday, April 3rd. This 3 day long process was the most unprofessional, borderline-traumatic experience I have ever had in all Hollywood began on Wednesday, April 3rd. This 3 day long process was the most unprofessional, borderline-traumatic experience I have ever had in all of my adult purchases. In summary, I had to haggle the manager down to the listed internet price because sales representative Prince Chen pulled up some back of house portal that listed the vehicle at $37k MSRP despite its listing on the dealership website at $33,320. Later on, Prince "did not know" I needed insurance on my vehicle despite working there for 15 years. Then, financing manager Abraham Donaldson raised his voice and talked over me when he failed to ask how I was paying for the vehicle upon returning to his office on day 2. After I was approved through Chase for a loan, I spoke to 2 different Chase representatives on the phone who were both dumbfounded as to why he could not access/locate my application. When I asked for upper management due to the rising tension in the room, Abraham shooed them away as I was about to back out of the sale. Upon bringing the truck home, my mechanic friend revealed that the tires have uneven tread/wear, which explains the vibrations in high speeds. That means whoever previously owned the vehicle did not have them rotated. Prince had told me that they were NEW tires. Throughout our interactions with the sales rep, we were constantly interrupted by his buddies poking their heads in the room, to which Prince resorted to using profanities such as F*** as well as using the Lord's name in vain. As a Christian woman, the entire transgression of this sale was incredibly upsetting. I have sent a full-length review to Sophia Amore who has not responded after nearly a week. I am SHOCKED this dealership doesn't have more negative reviews... would NOT recommend. Nick Joyce from insurance was the only redeeming quality about this dealership. I even commented to him that I only wish our sales rep and financing manager were just as efficient. More

by Hallie Hollister Verified Customer Verified Customer

Helpful 0

Report | Print

They were fast, efficent, courteous and helpful. Services preformed were of high quantity, and I would use them again. Services preformed were of high quantity, and I would use them again. More

by ANGLR Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing service form this dealership ( Richard Kelly and Drew are amazing and take care of all of our needs. Drew are amazing and take care of all of our needs. More

by ANDREW_RAMLAL Verified Customer Verified Customer

Helpful 0

Report | Print

As long as you keep playing with my seat adjustment and my a/c your not getting 5 stars , otherwise service ok my a/c your not getting 5 stars , otherwise service ok More

by pontiacf Verified Customer Verified Customer

Helpful 0

Report | Print

El trato excelente muy buen servicio agradecida con todo el personal. El lugar muy acogedor el personal. El lugar muy acogedor More

by dayagp87 Verified Customer Verified Customer

Helpful 0

Report | Print

This is my second time purchasing a lease from this location. I drove 3 hours to get here because my local dealership did not meet the level of professionalism I receive from Toyota of Hollywood. The s location. I drove 3 hours to get here because my local dealership did not meet the level of professionalism I receive from Toyota of Hollywood. The staff is amazing, going above and beyond to make sure you leave with what you want. Never rude or pushy. Absolutely love this location, would recommend to anyone. More

by MELISSAOBOYLE21 Verified Customer Verified Customer

Helpful 0

Report | Print

Mac was really helpful! Left with a good car ! Happy with their service as always Left with a good car ! Happy with their service as always More

Helpful 0

Report | Print

Bad experience when purchasing the vehicle for my wife! I was totally disappointed with the purchase I was totally disappointed with the purchase More

by lita_2818 Verified Customer Verified Customer

Helpful 0

Report | Print