Showroom Sales

Forty muy amble y excellent vendedor rapido cordial amigable con concomitant de li que estaba ofreciendo amigable con concomitant de li que estaba ofreciendo More

Report | Print

Muy buenos esos compañeros en su trabajo realizado muy amables con los clientes son muy respetuosos y eficientes amables con los clientes son muy respetuosos y eficientes More

by yunior123hij Verified Customer Verified Customer

Report | Print

New ——BEWARE They have zero integrity———— SALES PERSON: JAWAD MEHENTI SOLD ME USED RAV4 CAR FOR COST OF NEW CAR. DIANA THE OWNER DOES NOT RESPOND I purchased a Certified Pre-Owned 2024 Toyot PERSON: JAWAD MEHENTI SOLD ME USED RAV4 CAR FOR COST OF NEW CAR. DIANA THE OWNER DOES NOT RESPOND I purchased a Certified Pre-Owned 2024 Toyota RAV4 XLE from Craig Inn Toyota Hollywood, Florida, and this was one of the most disappointing car-buying experiences I’ve ever had. Jawad mehenti was the sales agent. If you come across this guy please be careful. He will mislead you purposely and overprice the price. The vehicle was advertised online for $28,888, but after spending hours at the dealership, the final price ended up being almost the same as a brand-new RAV4. They added several hidden fees — including reconditioning, dealer charges, and filing fees — that were never clearly disclosed upfront. Even after including all these hidden taxes and fees, I ended up paying significantly more than expected, completely defeating the purpose of buying a pre-owned car. The advertised price was simply a bait to get customers in the door. This level of misleading pricing and lack of transparency is unacceptable, especially from a Toyota-certified dealership. I am filing a formal complaint with Toyota Corporate and the Better Business Bureau (BBB) to ensure others are warned about these practices. If you’re considering this dealership, please protect yourself — get every cost in writing before you sign anything, or take your business elsewhere. I found Toyota Doral to be more reliable. They had given a quote below $35 k. Whereas Toyota of Hollywood sold a used car for $34 k. Such bad Sales Ethics. Salesman reply was we put everything on paper it was your fault that you signed it. So if you go in not knowing much about cars they will absolutely cheat you. I understand if people want to make a higher sale of $1000 but to cheat a customer to the tune of $5000 that takes a completely heartless human to do that. I tried contacting Diana but no response. All in all once sale is done they do not care. More

Report | Print

Juan Carlos, thank you for your time, efficiency and patience. Definitely coming back to you whenever we need a vehicle. patience. Definitely coming back to you whenever we need a vehicle. More

by oscar20 Verified Customer Verified Customer

Report | Print

Yet another disappointing visit, I’ve given them 3 opportunities and have walked away dissatisfied for the last time. They have zero value for the customer, they only care for the $$$s the customer wi opportunities and have walked away dissatisfied for the last time. They have zero value for the customer, they only care for the $$$s the customer will bring. It’s not a personnel issue but a complete top down expectations. The dealership is focused on money and that’s it…they for sure do not have my loyalty. This is for service and sales depts., both personnel I dealt with truly didn’t have any regard for service, it was more about checking the box and moving on to the next burden they have…quite a frustrating and disheartening experience yet again, and no more. More

by ARAZA.US Verified Customer Verified Customer

Report | Print

Sandra was the best at explaining all the features and possible options to buy a car. She was kind and had the patience to answer all of our questions. Her team was also very helpful in later in setting u possible options to buy a car. She was kind and had the patience to answer all of our questions. Her team was also very helpful in later in setting up the technology details on my phone too! More

by MAIALAK Verified Customer Verified Customer

Report | Print

My experience was good I'm looking forward for my next service i like my service experience service i like my service experience More

by Shakera Nelson Verified Customer Verified Customer

Report | Print

Very professional and friendly the service and time was comfortable so I'm very happy comfortable so I'm very happy More

by lazaromenendez Verified Customer Verified Customer

Report | Print

Excellent, Outstanding Service from start to finish. It is very refreshing, the service , and the work done on my car . Car wash could be better . Thank you . 5 star It is very refreshing, the service , and the work done on my car . Car wash could be better . Thank you . 5 star More

by jimgazillo Verified Customer Verified Customer

Report | Print

Very professional work. Had two recall gobs done. The car (rental)Toyota gave me was very nice. The Sale department invited me to check out the new car and I am thinking t Had two recall gobs done. The car (rental)Toyota gave me was very nice. The Sale department invited me to check out the new car and I am thinking to bye in the future. More

by bogomolova Verified Customer Verified Customer

Report | Print