Sierra Mickens
Sierra Mickens at Family Toyota of Burleson
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Sierra Mickens

Family Relationship Consultant

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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4.9
362 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

4.9

362 Reviews

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362 Reviews of Sierra Mickens

March 28, 2024

Dealership Rating
Employee Rating

Sierra Mickens has been my go to salesperson for more than eight years now and has always treated me with kindness and respect. I’ve purchased one 4Runner and leased a 4Runner the last 3 leases. She ALWA More

by ADuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We're pleased to hear about your ongoing positive experiences at Family Toyota of Burleson, specifically mentioning the 4Runner purchases and leasing. Our team's kindness and respect are central to our service. Thanks for your continuous trust.

March 27, 2024

Dealership Rating
Employee Rating

Again Sierra Mickens ❤️ You are an amazing and awesome woman. Great customer care service 👌 👍 😀 👏 🙌. You've made me very happy for the 3rd time. Thanks again and again and again. More

by constance.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ysrael Placencia

Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your kind comments about our team member's dedication at Family Toyota of Burleson. We always aim to provide excellent customer care and are glad you've been pleased consistently. Thank you for letting us know that we're on the right track.

March 27, 2024

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Employee Rating

Absolutely the best experience I have had with Toyota. I have purchased 30+ cars over the years and most of them were impersonal at best (and borderline confrontational at times). Sierra took the time to More

by AC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

It's reassuring to hear about your best experience with Family Toyota of Burleson. Our team, especially Sierra, values your business and was glad aid you in avoiding harsh negotiations. Your feedback is truly appreciated.

March 26, 2024

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Great experience with Family Toyota of Burleson. I had been searching for a new vehicle for several months and Sierra was excellent to work with. More

by Olmosjennifer812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ysrael Placencia

Apr 13, 2024

Family Toyota of Burleson responded

We're glad to hear that your vehicle search ended at Family Toyota of Burleson with help from our team. We value your insight on the excellent assistance Sierra provided. Thank you kindly for this five-star review.

March 25, 2024

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I recently purchased a 2019 Highlander from Toyota Burleson and their sellsperson Sierra Mickens really went over and beyond to get me what I wanted in a SUV. I’m so glad I went there for my purchase. More

by Walterjenkins32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your kind review. Our team strives to assist all customers in finding the perfect SUV like your 2019 Highlander at Family Toyota of Burleson. Much appreciated and grateful for your acknowledgment–it means a lot to us!

March 21, 2024

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Always friendly! Clean. Stayed within our budget. Able to answer all our questions or find someone who can. More

by Wrclark95
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your feedback. Family Toyota of Burleson is glad our team could meet your budget requirements and answer all inquiries. Your review provides valuable insight into how we work.

March 19, 2024

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This location I will definitely recommend to family and friends. Sierra was amazing! I've purchased vehicle's from several dealerships in Burleson. Hands down I will return for my next vehicle More

by roblesjoec79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate the endorsement for Family Toyota of Burleson. We're proud our team could provide a standout experience and guide you to your next vehicle. Many thanks!

March 04, 2024

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Outstanding professional who cares deeply about the customer and their needs. Extremely knowledgeable of the vehicles and patient care while helping the customer find the vehicle that fits them best. S More

by wenbunny64
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

Thank you for letting us know about the attentive and well-informed assistance you received at Family Toyota of Burleson. We pride ourselves on our knowledgeable team, and we're glad they found a perfect-fit vehicle for you.

February 28, 2024

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Employee Rating

I was treated with the upmost respect throughout the entire process - and my satifcation was their priority. I didnt think the car I wanted was available, and they made it happen. More

by RobynB
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leith Almetwaly

Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your feedback at Family Toyota of Burleson. Our team's goal is to prioritize customer satisfaction - we're pleased it showed during your visit. Thank you for sharing how effectively they facilitated getting the car you wanted.

February 13, 2024

Dealership Rating
Employee Rating

Thank you for taking charge of a bad situation and turning it around for us. we are a 9yr loyalty customers and thanks to you and Joseph Beck we Did purchase a Lexus and had all our issues adressed. K More

by dignitall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your loyalty to Family Toyota of Burleson and are glad that our team was able to assist you. It's good to know your Lexus purchase went smoothly and all issues were addressed. Thank you for sharing.

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