Skyler Berry | Page 7

I have owned several Chevy/GMC with the Duramax. Nobody was interested in listening to my description of what the truck was doing. I paid 2K and it was doing the same 3 things I took it in for. I Nobody was interested in listening to my description of what the truck was doing. I paid 2K and it was doing the same 3 things I took it in for. I took it back and tried again and still got it back doing the same. They literally asked me to pay an additional 650. For a headlight they were supposed to address the first two times. I bought the light myself - The HED light was 48 dollars. I would recommend avoiding this place. More

by na13 Verified Customer Verified Customer

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Skyler did a great job communicating about the car being fixed, and the difficulty in diagnosing the problem. It is wonderful to work with a person who gets back to you and let you know what’s happening. fixed, and the difficulty in diagnosing the problem. It is wonderful to work with a person who gets back to you and let you know what’s happening. More

by mcstjernholm Verified Customer Verified Customer

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Great service very friendly kind car drove great until we got to sweat water and engine light went off and stalled. We had to leave it in Abilene Texas to get fix but thank goodness for gmc warranty and gmc got to sweat water and engine light went off and stalled. We had to leave it in Abilene Texas to get fix but thank goodness for gmc warranty and gmc rewards program .. thank you… I know they will find the problem More

by diana.grason78 Verified Customer Verified Customer

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I brought my truck in with a check engine light. I checked the code beforehand. The code was for a particulate matter temperature sensor (p118b). After diagnosis the mechanic determined the reason f I checked the code beforehand. The code was for a particulate matter temperature sensor (p118b). After diagnosis the mechanic determined the reason for the code was low voltage in a secondary battery. I agreed to have them replaced. After being replaced they said the code was still causing a check engine light so then after replacing the batteries they replaced the particulate matter temperature sensor. I really felt taken advantage because they said the reason for the code was batteries but in the end it was just the sensor that needed to be replaced. Also when picking up my vehicle I was given a receipt but I didn’t receive any paperwork on the multi point inspection so I have no information on if the batteries were actually bad. I really feel like they could have easily just made up the battery situation to squeeze out an easy $600.00. Each time Skyler called me I wasn’t able to answer so I have voicemails to prove that the original problem was as only the batteries and then after the batteries were replaced the problem was the particulate matter temperature sensor. When I asked about this the service writer got very quiet and didn’t say anything. Didn’t direct me to a manager. It felt like I caught him in a scam the way he acted. This dealership has definitely lost my trust and I won’t be bringing my vehicles back. Also for someone who has bought 2 GMC trucks since 2020 I will most likely not be buying vehicles from this dealership now. More

by kyle.sds Verified Customer Verified Customer

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It was my first time there and my experience was fantastic! My oil change was really fast! It took less than an hour. :) fantastic! My oil change was really fast! It took less than an hour. :) More

by whitney2304 Verified Customer Verified Customer

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Service was fast and professional done, I would recommend Alpine for any service you need done to your vehicle Alpine for any service you need done to your vehicle More

by TMAFIVE Verified Customer Verified Customer

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Muy bien trabajo hacen en este dealer, buena atención en todo momento y el vendedor muy atentos todo momento y el vendedor muy atentos More

by Roajesus44 Verified Customer Verified Customer

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Dropped off my car the night before an 8:45 appointment but nothing was done until at least midafternoon, possibly not until I called around 4:00 to see if it was ready to pick up and hoping to get it befo but nothing was done until at least midafternoon, possibly not until I called around 4:00 to see if it was ready to pick up and hoping to get it before closing. Nothing happened the day of the appointment. Once the team got to work on the following morning, I began to receive updates and it was finished by midafternoon. More

by JO Verified Customer Verified Customer

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Not happy with only receiving one key FOB and not knowing the cost to replace the extra FOB. Very unhappy with getting plates issue resolved between Alpine and DMV. Alpine has not been helpful. Recall of the cost to replace the extra FOB. Very unhappy with getting plates issue resolved between Alpine and DMV. Alpine has not been helpful. Recall of the vehicle went smooth and the service technician was helpful. More

by dschenderlein Verified Customer Verified Customer

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Skyler was a pleasure to work with and he got a new engine in a very short time engine in a very short time More

by gtoler Verified Customer Verified Customer

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