Somchai Charucksiri

I brought my Mazda to Chantilly Mazda when it started to make noises when applying the brakes. Chantilly tried multiple times (I dropped off my car about 4 times for the same issue) to fix it and finally sa make noises when applying the brakes. Chantilly tried multiple times (I dropped off my car about 4 times for the same issue) to fix it and finally said they didn't know what was wrong, maybe try taking it somewhere else. I went to Fairfax where the technicians were able to identity the problem right away and fix it quickly. They provided me with a loaner car and the customer service was excellent. They even called the next day to check to make sure everything was ok. I was very upset with my Mazda experience in Chantilly and was starting to regret buying a Mazda. The Fairfax team changed my opinion of Mazda and I will definitely be taking it there from now on. Great experience with Fairfax Mazda! More

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