Spencer Beard
Spencer Beard at Soerens Ford

Spencer Beard

Service Advisor

Soerens Ford

18900 W. Capitol Drive
Brookfield, WI 53045

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4.8
39 Reviews

Dealership Experience

9 mos

Industry Experience

6 yrs, 11 mos

4.8

39 Reviews

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39 Reviews of Spencer Beard

May 19, 2025

Dealership Rating
Employee Rating

Great customer service and getting all my parts on time and service my truck in a timely manner More

by joncboys2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Blankenheim, Curtis Vossekuil , Scott

May 19, 2025

Dealership Rating
Employee Rating

Customer service was great! He was quick to fix the issue and accommodate our last minute issue. More

by mformanek_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

I usually went to a different dealer but Soerens offers better service hours. I will keep coming back to them. More

by JP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 18, 2025

Dealership Rating
Employee Rating

Very nice and easy check in Also it's always nice to chat with Pete who sold me my car More

by ashleyschleker
Recommend Dealer
Yes

Other Employees Tagged: Spencer Beard

May 18, 2025

Dealership Rating
Employee Rating

Very disapointed with service this time told I needed a new battery and it would cost additional $50.00 to install it ! Ihad my car in for oil change was quoted $54.00 over the phone ,I agreed to pay the $ More

by mmaeeknapp
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Curtis Vossekuil

May 15, 2025

Dealership Rating
Employee Rating

Everything was fine including appointment scheduling, check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. More

by kfrailing0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Vossekuil , Dan Kane

May 14, 2025

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I think communication and response time has significantly declined. Level of customer service is very low based on my recent experience. More

by cosy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Blankenheim

May 12, 2025

Dealership Rating
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Excellent job done by the team at Soerens Ford. Great group to do repairs with . Timely service More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Blankenheim

May 01, 2025

Dealership Rating
Employee Rating

Very thorough, clean, lots of space to wait for your vehicle to be done. Runs on time More

by susanr4kids
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

Very friendly atmosphere and staff . . Clean area to sit and wait . Coffee and popcorn round our a great experience More

by sshanedhardwick
Service Price Transparency
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Recommend Dealer
Yes
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