Spencer Beard

Always professional and first class customer service. ....sales, service and part. Would not think of going any place other than Soerens for a new vehicle or service. ....sales, service and part. Would not think of going any place other than Soerens for a new vehicle or service. More

by kmueller3 Verified Customer Verified Customer

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One of the absolute BEST auto dealerships I've ever done business with. It's one thing to have a great sales team & have a positive experience purchasing a vehicle, but it's the service department with a st business with. It's one thing to have a great sales team & have a positive experience purchasing a vehicle, but it's the service department with a stellar service manager and knowledgeable, team of mechanics that keep you coming back & wanting to share your experiences. I personally experienced what happens when a top notch service manager assigns one of his best mechanics to make a minor repair on my vehicle and out of the kindness of his heart the mechanic decided that day to take some extra time to just take a peek and look around my vehicle to be sure that everything was in tip top shape. This mechanic actually found something that that not even a thorough pre-purchase inspection found and had he not found it could have possibly been catastrophic for me sometime later down the road. The service manager Kurt took control of the situation and handled everything with such grace, care and concern that I knew my vehicle and myself were in the best hands ever. The service manager Curt Vossekuil treated me like my vehicle & I mattered & I was not just another customer number hanging from the rear view mirror. The service manager proved to me that even after you purchase a vehicle from Soerens Ford that they still care about their customers and don't want their business to end after they drive off the lot. It takes a lot to run a busy service department with top notch, highly skilled mechanics who have shown to me that they indeed go above and beyond to find, diagnose & repair a vehicle with absolute care & precision. Soerens Ford's service manager Kurt Vossekuil runs the service department like a well oiled machine & it's a big job with big responsibilities, but he does it all with the highest level of accuracy & even a little charm. I normally don't write reviews but I received such a positive experience with Kurt and the wonderful mechanic that took care of my vehicle that I just had to share it. These days it's hard to find a service department that is not only interested in repairing your vehicle right the first time but is also interested in making sure your overall experience is the best one ever. Rest assured you can feel at ease while your car is in service that some of the best mechanics are working on your vehicle and the service manager Kurt Vossekuil is handling all of your other needs with the highest standards !!! Soerens Ford has an absolute ASSET with Kurt Vossekuil as their Service Manager and I hope they recognize him as such. Thanks again 😊 💯👏👍😊🌟🌟🌟🌟🌟💯 More

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As usual, Soeren’s did a great job with my vehicle, helping me understand what the issues were and the best ways to resolve them. I’ve been going to Soeren’s Ford for years and I’m thankful for the ser helping me understand what the issues were and the best ways to resolve them. I’ve been going to Soeren’s Ford for years and I’m thankful for the service, care and help I receive every time. More

by pbehling Verified Customer Verified Customer

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I always have a good experience. Facility is nice and friendly staff. Pickup/delivery/mobile repair options are convenient. Facility is nice and friendly staff. Pickup/delivery/mobile repair options are convenient. More

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They were very helpful and they were very good at answering my questions. Very polite answering my questions. Very polite More

by buckmaster4460 Verified Customer Verified Customer

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The service staff is always friendly and explain what will happen. The service area is always clean and well organized. will happen. The service area is always clean and well organized. More

by momziino Verified Customer Verified Customer

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Spencer was not there and nobody seemed to want to help me. All i wanted to do is pick up my car. me. All i wanted to do is pick up my car. More

by Tlafontain Verified Customer Verified Customer

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Was happy to have my Mustang all set for summer driving. Staff always friendly. Will be back soon for some suggested additional service. Thank you. Staff always friendly. Will be back soon for some suggested additional service. Thank you. More

by Grandma B Verified Customer Verified Customer

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Another sweet nice service visit to Soerens Ford! The service needs that my RV needed in addition to an oil change and tire rotation were addresses and resolved! 👍 The service needs that my RV needed in addition to an oil change and tire rotation were addresses and resolved! 👍 More

by infocandybouquetwauwatosa Verified Customer Verified Customer

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Family owned, on time, accommodating, professional, willing and able to pick me up and drop me off with courtesy shuttle service as always very nice! willing and able to pick me up and drop me off with courtesy shuttle service as always very nice! More

by infocandybouquetwauwatosa Verified Customer Verified Customer

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