Spencer Reed

I was told that the repair work would take an hour or so by the sales guy and to come in right away. I get there and the service member tells me the new car repair guy is not in, but he would find out what by the sales guy and to come in right away. I get there and the service member tells me the new car repair guy is not in, but he would find out what to do. The touch up guy meets us at my car and we go over everything that is needed. I was told it would be ready the next day. I left 2 messages with service the next day (Friday)and got zero responses from them. I drive to the dealership Saturday, since I still have not heard from them, only to find out “the car was ready,” the day before. After my frustration was let out on them for their lack of professionalism, I asked them to bring the car up. They hand me the keys and try to send me off. I ask if they walked the car to verify everything had been fixed, and nobody had walked and verified the work was completed. I walk the car with 3 service people only to find out, only 1 problem was worked on. They didn’t even communicate to each other what was needed. The tint was still peeling off a one week old car, there was tape left on the car in multiple locations, and they left stickers on the car. I told them I will never bring my vehicle back to such an incompetent service center. More

by Toby Mullen Verified Customer Verified Customer

Report | Print

I had a bad experience at this dealership mainly because Spencer swore up and down that the car I was buying had no issues with it. The very next day the check engine light popped on and I took it to O'Reil Spencer swore up and down that the car I was buying had no issues with it. The very next day the check engine light popped on and I took it to O'Reilly's and the code was saved so they previously erased it before selling it to me. The part was for a torque converter and absolutely nobody had it. And I find it very shady that they would sell me a car with a problem after telling me it had no problem and to make it worse I couldn't fix it even if I wanted to. More

by nicoco1126 Verified Customer Verified Customer

Report | Print

Was easier than I thought it would be and Mr. Reed was very accommodating. Everyone that was involved with my purchase was very friendly and not pushy. Reed was very accommodating. Everyone that was involved with my purchase was very friendly and not pushy. More

by kayvalley Verified Customer Verified Customer

Report | Print

The dealership was very knowledgeable and very polite would recommend them to anybody looking for a new or used vehicle . would recommend them to anybody looking for a new or used vehicle . More

by larrypliler971 Verified Customer Verified Customer

Report | Print

Marcus was very nice and helpful and made the process painless. He made sure to answer any questions we had and he had a positive vibe. painless. He made sure to answer any questions we had and he had a positive vibe. More

Report | Print

Spencer and Derrick were awesome. Super nice and fair. Spencer let us spend a lot of time with the two vehicles we were choosing between. Super nice and fair. Spencer let us spend a lot of time with the two vehicles we were choosing between. More

by CHRISTOPHER80 Verified Customer Verified Customer

Report | Print

Tulsa Hyundai was very friendly and we received fast accurate service. it was a pleasure from salesman to the financial end we couldn’t have asked for better and we will definitely be going to them whe accurate service. it was a pleasure from salesman to the financial end we couldn’t have asked for better and we will definitely be going to them when we need a new one thank you so much for all you’ve done Tulsa Hyundai.! Mary D-Parker More

by dolese_m Verified Customer Verified Customer

Report | Print