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Stacey Miller
Stacey Miller | Page 10
Toyota Service Advisor
White's Toyota of Lima
3500 Elida Road
Lima, OH 45807
130 Reviews
130 Reviews of Stacey Miller
Verified Customer
July 02, 2023
The service staff is friendly and helpful. All maintenance is explained well. The wait time for repairs is very reasonable. It usually takes 1.5 to 2 hours for most maintenance. All maintenance is explained well. The wait time for repairs is very reasonable. It usually takes 1.5 to 2 hours for most maintenance. More
by susanemcvay
Other Employees Tagged: Cody Thunberg
July 02, 2023
Too many miscommunications causing me to not have my car and all I got was "I'm sorry ma'am" here's my card for the future and all I got was "I'm sorry ma'am" here's my card for the future More
by COTTERMAN.JR
Other Employees Tagged: Jessica Woodford , Josh in service -0 star and his manager
July 02, 2023
Attempt to selll services not needed. Battery, radiator flush, transmission fluid change, rotation and alignment. 52,000 miles. Cabin filter, air filter…..This is wife’s sixth Avalon. Battery, radiator flush, transmission fluid change, rotation and alignment. 52,000 miles. Cabin filter, air filter…..This is wife’s sixth Avalon. Was thinking about Crown, but will most likely go to Lexus. More
by MDGRAM
July 02, 2023
Was on time with servicing my car. Explained something I asked about was very helpful Explained something I asked about was very helpful More
by ELSNOOK
Other Employees Tagged: Steve Nungester
July 02, 2023
Displeasure with service results. All of my tires were set at different pressures after receiving full service at almost 400.00. Tire light came on during trip to Chicago and that’s w All of my tires were set at different pressures after receiving full service at almost 400.00. Tire light came on during trip to Chicago and that’s when I discovered it. Time before that a diagnostic was performed on my Acura MDX for a check engine light. They said it would cost 300.00 plus to fix. I didn’t want servicing for this at the time since the vehicle was old but then later I incidentally found that a harness came unplugged and after plugging it back in the check engine light went out. Both of these incidents leaves me doubtful about the integrity of the service provided at Whites Honda. More
by Paul
Other Employees Tagged: Brett Condon , Morgan McBeth
June 29, 2023
The service center quality has continued to decline since being under the White's Toyota name. The staff is friendly, however from finding a completely loose lugnut, splashguard not being tacked up x 2 after being under the White's Toyota name. The staff is friendly, however from finding a completely loose lugnut, splashguard not being tacked up x 2 after maintenance, parts of vehicles being broken or damaged, the tire indicator never being reset after each visit, to being called that the service technician doesn't know how to open the hood, etc, I have lost all faith in this site for both vehicles. All vehicle purchases and maintenance have been solely at this dealership/service center for over 25 years. I am currently in the market for a new vehicle and will not buy from this dealership, having chosen to go out of town, and I will also have the new vehicle serviced elsewhere. The only thing I will miss is the terrific shuttle drivers and the convenience of this service. More
by ALGARDNER420
June 28, 2023
Very professional and thorough. Explanations are easily understood and costs are shown to you ahead of work so you can decide if you want to get that service done. Explanations are easily understood and costs are shown to you ahead of work so you can decide if you want to get that service done. More
by IWILLMOTT
June 26, 2023
Scheduled update for ceramic coating on my Camry. I brought it in two weeks early for the appointment ( my error). They were able to fit me in and have it completed by 530 that afternoon. Thanks so m I brought it in two weeks early for the appointment ( my error). They were able to fit me in and have it completed by 530 that afternoon. Thanks so much for getting it done that day and saving me a repeat trip to the dealership. More
by MPECK4
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