"I just bought a 2021 Genesis G70. Everyone was very..."
I just bought a 2021 Genesis G70. Everyone was very helpful. Best car buying experience I’ve had. Thanks and I Love the new car
"Jon was a great sales man to work with, He is a very busy..."
- Wife loves tucson
Jon was a great sales man to work with, He is a very busy man ,but made the effort to assist me in our purchase- 1st car had hidden damage that was unreported, but discovered by my own service tech. I immediately contacted Jon offered a Hundai Tucson which my wife loved! Jon allowed us to get another private, independent inspection. " brake pads were thin and rotors were rust pitted, which my tech explained was somewhat expected for a car with with 29600 miles! We agreed on a price and signed off. Stephanie Flanigan explained warranty only covered the 1st 5 years or 60K miles and run out on 12/27/22.Then offered additional coverage plans for our consideration( at a cost level in our "comfort zone".) All in all would surely recommend Terry Lee Hundai to friends! All staff team members Very courteous.
Helpful and good to work with Thanks to all!!
"Cheri was pleasant to work with. She kept in touch but..."
Cheri was pleasant to work with. She kept in touch but wasn’t pushy. She always responded quickly to our questions. We enjoyed getting to know her.
"This was my first car transaction with Terry Lee Hyundai,..."
This was my first car transaction with Terry Lee Hyundai, after previously leasing through Napleton Hyundai. So pleased with Terry Lee!! Being a female and single, I've always dreaded having to handle the car sales and showrooms on my own. For the first time, this time, I felt very confident that I was being taken care of, treated fairly, and being well informed in order to make the best decision on my purchase. No gimmicks, no shell games. My sales person, Jennifer Hicks, was working with me to make sure I was comfortable with my payment, while getting the best car and options for my money. I couldnt be happier with my new 2021 Hyundai SUV and the deal they worked for me. I sent my daughter to Terry Lee, also, and she is equally happy with the deal they gave her on a new 2021 Hyundai, and the excellent customer care we each were shown. Looking forward to working with Terry Lee as a new customer as I enjoy and care for my new car!
"I purchased a used vehicle this week from Terry Lee..."
I purchased a used vehicle this week from Terry Lee Hyundai and had a wonderful experience! My sales consultant, Jennifer Hicks, was so helpful. It was very cold out, so she cleaned off and brought each car up to the doors for me to see and test drive (she even bought me a soda while we were waiting on paperwork!) The sales manager, Steve, came by to personally check on me and many staff members made a point to say hello. I left with just the car I wanted and walked out feeling like a true VIP! I will definitely return there for our next car purchase.
"Bought online a 2014 Volkswagen Eos used from Sam. This..."
Bought online a 2014 Volkswagen Eos used from Sam. This is how it should be. Car was better than described, response via email and text/phone was quick, and total transaction time was under 1/2 hour start to finish. Car delivered to Virginia less than a week after purchase.
Excellent communication, super nice, honest. Stephanie made the transaction easy once the deal was done.
I wish they were closer, but #respect. Buying at a distance always a risk. They made it painless.
"My wife and I felt very welcome here. Do yourself a favor..."
My wife and I felt very welcome here. Do yourself a favor and ask for Emma. She is new and worked hard for us in getting information and follows up with you in a very timely manner. She is also no pressure and treats you with respect, not just as another customer. That might sound cliche, but it’s true.
Other Employees Tagged:
, Emma Laughlin
"Overall excellent sales process. Greg Floyd did a great..."
Overall excellent sales process. Greg Floyd did a great job communicating with me during the production and delivery time. The GV80 is an exceptional vehicle.
"Lucas Duran provided excellent responses to our questions..."
Lucas Duran provided excellent responses to our questions and was extremely knowledgeable. We traveled 180 miles and he provided us exactly what we requested expeditiously.
"Arrived from a previous dealership with anxiety because..."
Arrived from a previous dealership with anxiety because of the pressure. Immediately felt relaxed with Lucas. Was extremely helpful in finding something in my budget and offered multiple options and never felt rushed or pressured. The process was simple, and Lucas and the staff got me the best interest rate. I appreciate honesty and integrity, and Lucas and Terry Lee Hyundai was a great experience in purchasing our new car! Highly recommend.