Stephanie Good
Stephanie Good at Ciocca Ford

Stephanie Good

Service Advisor

Ciocca Ford

780 S West End Blvd
Quakertown, PA 18951

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14 Reviews
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14 Reviews

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14 Reviews of Stephanie Good

July 23, 2025

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Employee Rating

A job Well done by your service, mechanics and valet. . It's just that prices are getting so high. For everything.. I will go to ciocca ford for all my service and sales More

by WILLIAM.SCHEIBENHOFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane Henninger

Jul 24, 2025

Ciocca Ford responded

Hi William, thank you so much for your kind words and for recognizing the efforts of our service team, mechanics, and valet—we truly appreciate it! We understand your concerns about pricing, and we’re always striving to provide the best value while maintaining the high quality you expect. We're grateful for your continued loyalty and are honored that you've chosen Ciocca Ford for all your service and sales needs. We look forward to serving you again soon!

September 13, 2024

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Absolutely horrible experience! After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 month More

by k2manypets
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

September 05, 2020

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Awful customer service. Sorry I ever bought a truck from them. Called 3 times for a problem and never got a call back. Went in for my oil change and they tried to charge me. I bought the service to have fre More

by Owens73gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hugh Bristow, Kevin Green, Gar Webb, Paul Wehner

Sep 08, 2020

Ciocca Ford responded

Owens73gt, we apologize for your experience with us. Please feel free to call us at (215) 536-8600 and speak to a manager so they can help correct this situation for you. Thank you for your feedback.

January 22, 2020

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Quick service/Friendly staff Been going there for years. Would not go anywhere else. They are informative and trustworthy. I had to get an aftermarket cover put on the back of my More

by snowdog715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugh Bristow, Brian Burdick, Tyler Cancel, Kevin Green, Deira M, Allison Octaviano

January 17, 2020

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The service was reasonably quick, the waiting room was well stocked, and the employees were very nice, you could tell they cared about you and your vehicle. More

by Keith Falcone
Recommend Dealer
Yes

Other Employees Tagged: Kevin Green

Jan 20, 2020

Ciocca Ford responded

Thanks for the great review, Keith! Let us know if we can help with anything else!

January 07, 2020

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Employee Rating

The service center made a bad situation bearable by being thorough, professional and making sure all my needs were met and that I was kept aware of the progress of my car’s repairs. More

by CELLENB2
Recommend Dealer
Yes

Other Employees Tagged: Hugh Bristow

December 13, 2019

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Employee Rating

We went to purchase a used Ford Explorer The price was fair. We felt Zach in finance was rude and we felt as though he wasn’t being truthful with us and was a reason we almost walked. We had More

by Rdg2lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Luciano, Zachary Stout, Joseph Vazquez

December 13, 2019

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Employee Rating

Recall service, new tires & inspection Excellent customer service from all involved , Kevin was right on top of all my concerns. Received excellent recommendations on new tires. Stephanie w More

by JD3PAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Green

November 25, 2019

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Employee Rating

On point The staff was super friendly and when a certain staff member wasn’t available The others had no problem stepping in and helping me out. 10/10 More

by GMOLNAR777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugh Bristow

Nov 25, 2019

Ciocca Ford responded

Thanks for the great review, GMOLNAR777!

October 25, 2019

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Employee Rating

Ciocca ford service I have had work done to my 2014 Ford Escape several times at Ciocca. Each time the Ciocca team treated me well. Especially Hugh who went above n beyon More

by olbluetruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugh Bristow, Sherah Cooney, Kylee Levine, Allison Octaviano

Oct 28, 2019

Ciocca Ford responded

Thanks for sharing your experience with us! We're glad Hugh could be so helpful. We look forward to seeing you again!

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