Stephanie Good

Ciocca Ford responded

Thank you so much, Ed! We're thrilled to hear that Stephanie and the service team provided an outstanding experience from start to finish. Clear communication, problem-solving, and timeliness are all things we take pride in, and it’s great to know they made a difference for you. We truly appreciate your kind words and look forward to assisting you again whenever you need us!

Ciocca Ford responded

Thank you for your feedback. We apologize for any inconvenience caused by the adjustments to your vehicle’s settings during service. Our goal is always to respect our customers’ preferences, and we’ll be sure to remind our team to return all controls — including A/C and headlights — to their original settings moving forward. We appreciate you bringing this to our attention and hope to provide a smoother experience next time.

Ciocca Ford responded

Thank you, Eric! We’re glad to hear you appreciated the quick service and clear communication throughout your visit. Keeping you informed before any repairs are made is a priority for us, and it’s great to know that made a positive impact on your experience. We truly appreciate your feedback and look forward to serving you again!

Ciocca Ford responded

Thank you for your feedback! We’re glad to hear that we could make things easy and accommodate your schedule. It’s always our goal to get the job done when you need it. We appreciate your support and look forward to helping you again!

Ciocca Ford responded

Thank you for your feedback. We're glad to hear you were satisfied with the work of our mechanic/technician. We're sorry to learn that your experience with our foreman did not meet expectations. We take concerns like this seriously and will be addressing it internally to ensure better interactions in the future. Your input helps us improve, and we appreciate you bringing it to our attention.

Ciocca Ford responded

Thank you so much for the kind words, Joe! We're thrilled to hear that you appreciated the timely work and our communication throughout the process. Keeping our customers informed is a top priority, so it's great to know the text updates made a difference. Thanks again for choosing us—we’re here whenever you need us!

Ciocca Ford responded

Thank you for your continued trust and support! We’re so happy to hear you’re extremely satisfied with Ciocca Ford. We look forward to serving you for many more years to come!

Ciocca Ford responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Ciocca Ford responded

Thank you very much for such a great review, Chip! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!