Stephanie Seffers
Stephanie Seffers at Gallatin Ford

Stephanie Seffers

Service Advisor

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.9
34 Reviews

Dealership Experience

2 yrs, 8 mos

4.9

34 Reviews

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34 Reviews of Stephanie Seffers

October 27, 2025

Dealership Rating
Employee Rating

Booking my vehicle for service was absolutely easy and worked well within my schedule. Stephanie is awesome to deal with and very accommodating to my busy schedule. More

by banthonydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Gallatin Ford responded

We are happy to hear Stephanie and the rest of our service team could make your visit as seamless as possible! Thank you for choosing Gallatin Ford and for sharing your experience.

October 23, 2025

Dealership Rating
Employee Rating

We had an appoinment, arrived about thirty minutes early. They got to work right away, is was a easy process. More

by tocoman1@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue, Jessica Cobble

Oct 24, 2025

Gallatin Ford responded

Thank you for choosing Gallatin Ford! We are happy to hear we got you in and out quickly at your recent appointment. See you next time!

October 21, 2025

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Service representative was truly a pleasure and blessing to work with. Very knowledgeable and helpful in getting me back on the road. More

by tesorrells
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2025

Gallatin Ford responded

We're pleased to hear you had such a positive experience with our team! Thank you for choosing Gallatin Ford, and we hope to work with you in the future.

October 19, 2025

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Have been a customer of Miracle Ford in Gallatin for many years. Always receive prompt service trusting work completed as requested. More

by deidregal4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Gallatin Ford responded

Thank you for your years of trust and loyalty to Gallatin Ford. We’re glad to hear you always receive prompt and reliable service. We truly value your support and we can’t wait to welcome you back next time.

October 11, 2025

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The young man who did my oil change was wonderful! ! Very polite.!! Thank you so much!! More

by esbacher60
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue, Jessica Cobble

Oct 14, 2025

Gallatin Ford responded

Thanks so much for taking the time to leave Gallatin Ford a great review!

September 28, 2025

Dealership Rating
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Have taken my Ford F150 to this dealer since moving here in 2015. Always excellent service, communication, and friendly service reps. More

by elainem1821
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Cobble , Chris Deweese

Sep 30, 2025

Gallatin Ford responded

Thank you for your loyal business and for choosing Gallatin Ford since 2015! It's great to hear that you've consistently received excellent service from our team. We look forward to serving you and your Ford F-150 for many more miles down the road!

September 19, 2025

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The service department at Gallatin Ford exceeded my expectations. From the moment I arrived, I was greeted warmly and treated with professionalism. The technicians provided clear explanations, timely u More

by frankm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Gallatin Ford responded

Frank, we're so glad to hear our team made your experience a smooth one! Thank you for choosing Gallatin Ford and for sharing your feedback. Drive safely!

September 11, 2025

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Employee Rating

Jessica got my truck in for service the next morning and kept me informed as to it’s progress. Great customer service! More

by gpoland0753
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Cobble , Lauren O'neal

Sep 12, 2025

Gallatin Ford responded

We are so happy Rebecca provided great communication throughout your visit and helped keep you informed and updated! Thanks for choosing Gallatin Ford, we hope to see you back next time!

September 01, 2025

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Employee Rating

They are lacking on service advisors and took over 10 minutes to acknowledge my presence .they have these people call me all the time to come back and get service I did and this is how I was treated. It More

by dcrand3398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Pardue , Danny Barker Jr.

Sep 02, 2025

Gallatin Ford responded

I'm sorry to hear about your experience with our service team. We strive for prompt and attentive customer care, so it's disappointing to learn we fell short during your visit. Your feedback is important, and we'd like the opportunity to make things right if you decide to return in the future. Please feel free to reach out anytime with any questions or concerns Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

August 25, 2025

Dealership Rating
Employee Rating

Great service, made my recall repair a priority which meant a lot. Thank you so much Stephanie and the parts manager for making this happen! More

by Toydawgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts Dept Manager, Mr King?

Aug 26, 2025

Gallatin Ford responded

Thank you for sharing your feedback about Stephanie, our parts manager, and the rest of our service team. We appreciate you putting your trust in Gallatin Ford and hope to see you again down the road. Safe travels!

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