Stephanie Seffers
Stephanie Seffers at Gallatin Ford

Stephanie Seffers

Service Advisor

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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5.0
12 Reviews

Dealership Experience

2 yrs, 4 mos

5.0

12 Reviews

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12 Reviews of Stephanie Seffers

July 03, 2025

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Employee Rating

Service department got me on time and explained the issue found. Highly recommend the service department. More

by rshare
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Gallatin Ford responded

Thank you for the great review! We appreciate your business, and we hope to welcome you back to Gallatin Motor Company in the future.

June 30, 2025

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The front desk people in the service area are awesome and friendly However I went to change my own cabin filter and found both screws for the cover missing More

by mattalleman
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Recommend Dealer
Yes

June 27, 2025

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I have used GALLATIN Ford several times and have always been satisfied with the services rendered in a timely manner. Customer service kept me informed on the progress of my car and the service department More

by Laura
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Recommend Dealer
Yes
Jul 01, 2025

Gallatin Ford responded

Laura, we're delighted to hear that our team at Gallatin Ford consistently meets your expectations. Keeping you informed and addressing your concerns is what we strive for. Thank you for choosing us!

June 27, 2025

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Great Service. Mobile maintenance is the way to go. Sat home and did yard work while my car was serviced!! Great experience!! More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Gallatin Ford responded

Jim, we're delighted to hear that you enjoyed the convenience of our mobile maintenance service at Gallatin Ford! Thanks for sharing your experience with us.

June 24, 2025

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Friendly staff. Ease of scheduling an appointment. Ride home when I dropped off car at dealer very helpful. Having my car delivered to my home after service was grea More

by tenpro
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Recommend Dealer
Yes

Other Employees Tagged: Chris Deweese 5 stars, forgot other names, all were great

Jun 24, 2025

Gallatin Ford responded

We're delighted to hear that you had a seamless experience with our team at Gallatin Ford! It's great to know the convenience of scheduling, transportation, and timely service met your expectations. Thank you for choosing us!

June 23, 2025

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Stephanie was very helpful and notified at each step along the way of my service experience. Very thorough. More

by Ford Music Man
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Gallatin Ford responded

We're elated to hear that Stephanie provided you with a thorough and communicative service experience at Gallatin Ford. Thank you for sharing your positive feedback!

June 15, 2025

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Jessica was amazing and a wonderful service representative! Thank you for making my experience at gallatin ford one to always remember!!! More

by collingregory3
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Recommend Dealer
Yes
Jun 16, 2025

Gallatin Ford responded

Thank you for sharing your experience! We're delighted to hear that Jessica made your visit memorable at Gallatin Ford. We appreciate the kind words and look forward to serving you again in the future!

June 08, 2025

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Thank you for the quick service while I waited a the dealership. Had terrible service with the old ownership More

by Bokid2125
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Recommend Dealer
Yes
Jun 10, 2025

Gallatin Ford responded

We're delighted to hear that your experience with Gallatin Ford was a positive one this time around. Thank you for giving us the opportunity to serve you better, and we look forward to continuing this level of service in the future!

June 05, 2025

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Good job of software update. The truck really runs and drives better. The evaporator valve assembly is on order and am anxious to see if the install will fix the check engine lig More

by brad_53
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Recommend Dealer
Yes
Jun 05, 2025

Gallatin Ford responded

Brad, we're glad to hear the software update has improved your truck's performance! The team at Gallatin Ford is on it and will ensure everything gets sorted with the evaporator valve assembly. Thanks for choosing us!

June 05, 2025

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Employee Rating

My wife and I had a very good experience with the staff at your establishment at Gallatin Ford!! We thank you again so much! More

by Waffle2994
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: X'zavian Johnson

Jun 06, 2025

Gallatin Ford responded

We're delighted to hear that you and your wife had a great experience with our team at Gallatin Ford! Thank you for choosing us, and we look forward to serving you again in the future.

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