**PS: Already posted the following Review in
Google**
It's been a couple of years since I moved to the Shenandoah area and as I noted in my first review of this dealership's service department,
Google**
It's been a couple of years since I moved to the Shenandoah area and as I noted in my first review of this dealership's service department, true mark of GREATNESS is earned by repeating not only the same level of technical expertise, but also delivering impeccable Customer service excellence every single time as I just experienced, again, this past Saturday! The amazing team of Service Advisors led by Ms. Stephanie Watts and the Super Mechanics went above and beyond to remind this customer that sometimes, it's simply about the relationships, and not only the $$. Major thanks, guys for making my weekend!! (David Oz)
More
by David O.
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Tri State Nissan responded
David, thank you so much for the kind words and for continuing to trust us with your vehicle. It’s great to hear that Stephanie and the service team continue to take good care of you every time you come in. We really do value the relationships we build with our customers, and we’re glad that comes through when you visit. Thanks again, David. We truly appreciate you!
Very fast service.
Friendly and knowledgeable employees. Thanks for the great car wash! Will contact you near 5,000 miles. Love my Nissan
Friendly and knowledgeable employees. Thanks for the great car wash! Will contact you near 5,000 miles. Love my Nissan
More
by lhanders2322
Verified Customer
Verified Customer
Sep 15, 2026 -
Tri State Nissan responded
Thank you so much for the great review! We’re glad Jason, Stephanie, Ethan, and the rest of our service team took good care of you and got you back on the road quickly. And we’re happy to hear the car wash was a nice bonus! Enjoy your Nissan, and we’ll be here when you’re ready for that 5,000-mile service.
Always great service.
They keep you well informed on the progress of your service. Highly recommended!
They keep you well informed on the progress of your service. Highly recommended!
More
by frazierj036
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Tri State Nissan responded
Thank you for the great review and recommendation. We’re pleased to hear you consistently receive great service and that our team keeps you informed throughout the service process. Clear communication and a positive experience are important to us, and we appreciate you recognizing those efforts. Thank you for choosing Tri-State Nissan Service in Winchester, and we look forward to assisting you again in the future
She is very pleasant and very helpful.
She will get the job done! She's the best!
She will get the job done! She's the best!
More
by t.snyder104
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2026 -
Tri State Nissan responded
Thank you for your glowing review! Our team strives to provide excellent customer service and we are thrilled to hear that we were able to meet your expectations. We look forward to continuing to provide you with the best service possible.
Took care of my issue on a Sarurday and tryed to find out
why the check engine light was on but unfortunatly there was not enough time and I was not able to leave my truck. I will be bringing it back so they
why the check engine light was on but unfortunatly there was not enough time and I was not able to leave my truck. I will be bringing it back so they can have more time with it. Thank you Tristate
More
by lescarr3577
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Tri State Nissan responded
Thank you for sharing your experience. We're glad our team was able to take care of you on a Saturday and begin looking into the check engine concern. We understand that sometimes diagnosing an issue properly requires more time, and we appreciate your willingness to bring your truck back so we can give it the attention it deserves. Thank you again for your trust in Tri-State Nissan we'll be ready to help when you return.