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Stephen Allsteadt
Stephen Allsteadt at Fort Wayne Kia

Stephen Allsteadt

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Fort Wayne Kia

1112 Ave of Autos
Fort Wayne, IN 46804

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33 Reviews
not yet
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33 Reviews

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33 Reviews of Stephen Allsteadt

March 21, 2023

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Employee Rating

The messed up my car I kept telling them my oil light keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have More

by Msllove22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Grove, Rob Pargeon, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen

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Mar 25, 2023

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 24, 2023

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Employee Rating

Our salesman was very helpful and knowledgeable about the product. He seemed to have a lot of experience. More

by daniel.nichter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pargeon, Brianna Modugno , Codey Lambert

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Feb 24, 2023

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Fort Wayne Kia. We look forward to having you as one of our valued customers for many more years to come!

February 14, 2023

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Employee Rating

Excellent experience from the team, especially Corban! ! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles! More

by PJSULLY22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Grove, Rob Pargeon, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen, Corban

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Feb 14, 2023

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. Corban and our team appreciate your business and hope to see you again soon!

December 24, 2022

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Employee Rating

Great experience at Ft Wayne Kia! No hassles and a great price made my decision easy More

by GRIZZLY7182
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rob Pargeon , Pete Herman

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Dec 26, 2022

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

November 14, 2022

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Employee Rating

Didn't try and force a sale and was extremely fair and honest. Would definitely buy from again More

by DEGROOT_STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pargeon, Brianna Modugno , Jerome Dowdell

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Nov 15, 2022

Fort Wayne Kia responded

Thank you, Steven, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2022

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Employee Rating

It took 3 calls for someone to pick up in service. It took 3 visited to fix back hatch latch on my van. It cost $650 to fix a manual back door. More

by DONGREULICH8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Grove, Rob Pargeon, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen

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Nov 07, 2022

Fort Wayne Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Don, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 05, 2022

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Employee Rating

Great work from the team, place was clean, car works, workers smiled, FREE STUFF, Worth it More

by DARIUSKING76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Pargeon, Brianna Modugno , Jerome Dowdell

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Oct 06, 2022

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 11, 2022

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Employee Rating

Great sevice at fort wayne kia tks so much for your sevice ever t y More

by CHERRERA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 12, 2022

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen and our team, and we look forward to working with you again.

August 10, 2022

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Employee Rating

Everyone was very pleasant and made sure their explanations were easy to understand. The wait time was very reasonable, there was great customer service and you could tell the employees knew what More

by wheelermjw152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Grove, Rob Pargeon, Brianna Modugno

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Aug 11, 2022

Fort Wayne Kia responded

We appreciate your business and our team looks forward to serving you again soon!

July 18, 2022

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Employee Rating

Pete was a great help selecting our vehicle and getting the deal done! Highly recommend More

by ERICA.KENNEDY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Pargeon, Brianna Modugno

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Jul 18, 2022

Fort Wayne Kia responded

Thank you, Erica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

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