Stephen Black | Page 2

We drove 3. 5 hrs to pick up a truck they said was serviced and ready to go. We get there and it's leaking oil. Air filter box was loose with dirty filter still t 5 hrs to pick up a truck they said was serviced and ready to go. We get there and it's leaking oil. Air filter box was loose with dirty filter still there. Several other obvious repairs were needed. They said they would fix and deliver the truck to me. Truck was delivered leaking oil and with the same oil filter. I marked said filter before delivery. This proves the service department obviously is screwing people over on purpose. I demanded my money back and returned the truck. I will never be back or recommend this dealership to anyone. BUYER BEWARE IS ALL I CAN SAY. More

by 20wearefamily13 Verified Customer Verified Customer

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Expected more on delivery of new vehicle! Not full of fuel and not clean! Right Not full of fuel and not clean! Right More

by Kbraceteam Verified Customer Verified Customer

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we was there for over 3 hours, it should not have taken that long to buy a truck. that long to buy a truck. More

by armstrongin Verified Customer Verified Customer

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BUYER BEWARE! !!! Purchased a used vehicle as an out-of-state buyer from Stephen Black - 76,000 miles on the car. Stephen did a good job. As part of our !!! Purchased a used vehicle as an out-of-state buyer from Stephen Black - 76,000 miles on the car. Stephen did a good job. As part of our negotiations I asked for a very detailed visual inspection to verify there was no rust in the rear quarter panels (common and particularly problematic for this model vehicle) and no dents. It was reported that there was absolutely no rust and 1 dent in the passenger door - which the dealership agreed to have repaired before I flew down to pick up the car. Upon picking up the car I found very clear rust in the rear quarter panel and a new dent in the fender. I asked the used car manager Steve to repair this new dent that was clearly caused while in his care and his response was "it's an old car it's going to have dents". 1 day after getting the car home it died showing signs of lingering massive electrical gremlins. I called the dealership with a fair request which was split the cost of repairing the issue 50/50. I never even the used car manager Steve a cost number, he told me I should have purchased a warranty and refused to stand behind the car they sold. !!!!Avoid this dealership for used vehicles!!!! More

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Quick easy and professional! Highly recommend Glen CDJR to my friends and family. Thank you. Highly recommend Glen CDJR to my friends and family. Thank you. More

by dfrishel Verified Customer Verified Customer

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They worked tirelessly to get me the car I wanted. What a great group of guys. What a great group of guys. More

by JDUKE559 Verified Customer Verified Customer

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Absolutely, a spectacular car buying experience! !! Everyone was knowledgeable, kind, helpful, especially my salesman Preston!!! !! Everyone was knowledgeable, kind, helpful, especially my salesman Preston!!! More

by mark.delmenhorst Verified Customer Verified Customer

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Everyone was very friendly, helpful, and honest. Preston was very accommodating with lining up the transport. I would recommend your dealership. I can’t stop smiling about our new Challenger. I’m Preston was very accommodating with lining up the transport. I would recommend your dealership. I can’t stop smiling about our new Challenger. I’m a very happy and satisfied customer. More

by Jsdeberry Verified Customer Verified Customer

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They did me very very well I couldn’t be more happier with my purchase with my purchase More

by Denzeljohnson93 Verified Customer Verified Customer

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I've never had a better experience buying a vehicle. No pressure, no tactics. Super people. Stephen Black was great!! No pressure, no tactics. Super people. Stephen Black was great!! More

by cwiufan Verified Customer Verified Customer

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