Stephen Douglas
Stephen Douglas at Betten Chevrolet GMC Buick of Muskegon

Stephen Douglas

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

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2 Reviews

Stephan's story is genuinely inspiring. When he's not occupied with selling cars, he enjoys being a proud father to four children and a new puppy. Stephan is dedicated to caring for his customers and radiates positive energy.

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2 Reviews

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2 Reviews of Stephen Douglas

June 27, 2025

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Employee Rating

Sole me a lemon Cadillac. Spent thousands of dollars since purchased less then two years ago . More

by EVELYNHAWKINS9310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Ms. Hawkins, I apologize that you are having issues with your 2014 Cadillac. I'm more than happy to speak with you about your options. Please feel free to contact me at slandreth@bettenautogroup.com

June 12, 2025

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Employee Rating

Only had bad bad experiences with this company. More on your service department. Only company that doesn't do diagnostic on there car's. As a technician my self, this company should be ashamed on More

by Ed_rx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding our service department's diagnostic processes. At Betten Cadillac, we strive to provide high-quality service to all our customers, and we value the input of those who have technical expertise like yourself. I would like to invite you to reach out to us directly so we can discuss your experience in more detail. Your satisfaction is important to us, and we are committed to improving our services. Thank you for your time, and we hope to hear from you soon. Sincerely, Rob Morris | Service Director

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