Stephen Douglas
Stephen Douglas at Betten Chevrolet GMC Buick of Muskegon

Stephen Douglas | Page 2

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

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4.7
16 Reviews

Stephan's story is genuinely inspiring. When he's not occupied with selling cars, he enjoys being a proud father to four children and a new puppy. Stephan is dedicated to caring for his customers and radiates positive energy.

4.7

16 Reviews

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16 Reviews of Stephen Douglas

August 01, 2025

Dealership Rating
Employee Rating

Stephen is a True Gentleman. His work ethic is outstanding. He does not disappoint. Stephen is Trustworthy and overall a True confidant. I know when I’m purchasing a vehicle from More

by Dianarivera777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the kind words and 5 stars. Stephen does a wonderful job for us. It's evident that he cares about his clients. I'm so glad he could assist.

July 31, 2025

Dealership Rating
Employee Rating

Stephen Douglas at Betten Chevrolet is hands down the greatest! He makes the whole car-buying process quick, easy, and stress-free. He is super friendly and helpful— 5 stars isn’t enough. If you’re shopp More

by Megan Beattie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Housley

Jul 31, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much, Megan! I truly appreciate your kind words about your experience with Stephen at Betten Cadillac. It’s wonderful to hear that he made the car-buying process quick and stress-free for you. We look forward to welcoming you back for your next visit! Sincerely, Pete Adkins | padkins@bettengm.com

July 31, 2025

Dealership Rating
Employee Rating

Stephen Douglas was easy to work with, not pushy, knowledgeable and overall I was given a fair deal. More

by Mbd97
Recommend Dealer
Yes
Jul 31, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you found our staff knowledgeable and experienced a hassle-free transaction at Betten Cadillac. We strive to provide fair deals and excellent service. Our team looks forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

July 12, 2025

Dealership Rating
Employee Rating

Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle. More

by sharonhamilton1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock Williams

Jul 13, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback, Sharon! We're thrilled to hear that you've had great experiences with service at Betten Cadillac since your vehicle purchase. Our team is dedicated to providing top-notch care for our customers' vehicles, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

June 27, 2025

Dealership Rating
Employee Rating

Sole me a lemon Cadillac. Spent thousands of dollars since purchased less then two years ago . More

by EVELYNHAWKINS9310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Ms. Hawkins, I apologize that you are having issues with your 2014 Cadillac. I'm more than happy to speak with you about your options. Please feel free to contact me at slandreth@bettenautogroup.com

June 12, 2025

Dealership Rating
Employee Rating

Only had bad bad experiences with this company. More on your service department. Only company that doesn't do diagnostic on there car's. As a technician my self, this company should be ashamed on More

by Ed_rx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding our service department's diagnostic processes. At Betten Cadillac, we strive to provide high-quality service to all our customers, and we value the input of those who have technical expertise like yourself. I would like to invite you to reach out to us directly so we can discuss your experience in more detail. Your satisfaction is important to us, and we are committed to improving our services. Thank you for your time, and we hope to hear from you soon. Sincerely, Rob Morris | Service Director

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