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Stephen Hancock

Overview Reviews (9) Inventory (307)

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Stephen Hancock

Finance Manager

Franklin Chrysler Dodge Jeep Ram

1124 Murfreesboro Rd
Franklin, TN 37064

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9 Reviews

Overview Reviews (9) Inventory (307)

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9 Reviews

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9 Reviews of Stephen Hancock

June 10, 2025

Dealership Rating

Employee Rating

Brandon was great and hassle free, did a great job working with us and coming to a happy medium! working with us and coming to a happy medium! More

by Whitpuga

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Jun 12, 2025 -

Franklin Chrysler Dodge Jeep Ram responded

Whitpuga, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Brandon that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 01, 2025

Dealership Rating

Employee Rating

It was a pleasure working with Brandon! He made the entire process easy and enjoyable. Would love to do business with him again He made the entire process easy and enjoyable. Would love to do business with him again More

by Katie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 03, 2025 -

Franklin Chrysler Dodge Jeep Ram responded

Katie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Brandon that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 23, 2023

Dealership Rating

Employee Rating

We had a very positive experience with the entire team. Would purchase here again. The process was efficient and they were very friendly and professional. Would purchase here again. The process was efficient and they were very friendly and professional. More

by JW

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lou Pepe, Matthew Snow , Brandon Snitzer, Sean Brogan

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Mar 25, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Jw, we're happy you found our staff to be so supportive during your experience here at Chrysler Dodge Jeep Ram Franklin.

January 24, 2023

Dealership Rating

Employee Rating

I loved my experience of purchasing my new Jeep! It was easy and smooth! I would highly recommend It was easy and smooth! I would highly recommend More

by Julianne Lansfield

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Jan 25, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Julianne Lansfield, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 31, 2022

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Employee Rating

Brandon did a great job from beginning to end. His communication was excellent and was always prompt to respond to any questions we had during our Jeep buying experience. His communication was excellent and was always prompt to respond to any questions we had during our Jeep buying experience. More

by Ken S.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Nov 02, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Ken S., we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 18, 2022

Dealership Rating

Employee Rating

Thank you for such a easy transaction. Brandon was very helpful and friendly. Would definitely recommend! Brandon was very helpful and friendly. Would definitely recommend! More

by Jessresnick

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Feb 20, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Jessresnick, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 05, 2022

Dealership Rating

Employee Rating

Great experience working with Brandon. Honest and went out of his way to make ensure I had a great experience. Would recommend! out of his way to make ensure I had a great experience. Would recommend! More

by nstoia1991

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Feb 08, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 22, 2022

Dealership Rating

Employee Rating

Everyone at the dealership was so friendly and helpful. We are extremely happy with our decision to buy a car from Brandon. We are extremely happy with our decision to buy a car from Brandon. More

by Paige & Calab Doores

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Jan 24, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Chrysler Dodge Jeep Ram Franklin!

January 08, 2022

Dealership Rating

Employee Rating

Working with Brandon and his team at Franklin Chrysler Dodge Jeep Ram was such a seamless experience. They were overly communicative before we even stepped through the door and were so kind and helpful wh Dodge Jeep Ram was such a seamless experience. They were overly communicative before we even stepped through the door and were so kind and helpful when we were finalizing our new leases! Highly recommend this team! More

by jillmariewilk

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Snitzer

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Jan 10, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Jillmariewilk, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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