Stephen Macdonald
Stephen Macdonald at Mercedes Benz of New Orleans

Stephen Macdonald | Page 4

Sales Consultant

Mercedes Benz of New Orleans

3727 Veterans Memorial Blvd
Metairie, LA 70002

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rated
95 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

not yet
rated

95 Reviews

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95 Reviews of Stephen Macdonald

August 18, 2021

Dealership Rating
Employee Rating

My experience was great. Stephen was very accommodating and understanding of my needs. He stayed late to finish the sale due to me coming from out of town. More

by HMSALON18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 03, 2021

Dealership Rating
Employee Rating

I always enjoy working with Stephen. He's very professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through More

by darlcoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 24, 2021

Dealership Rating
Employee Rating

Insensitivity to people wouldn’t even agree to fixing a broken light on the suv service manger told us he would be putting the suv back on lot for more money More

by Angie Hall
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 30, 2021

Mercedes Benz of New Orleans responded

Thank you for your feedback. Our records indicate that we agreed to replace the reflector at our expense before you finalized the purchase of the vehicle. Also, Mr. Moret did say that he explained his position on the discounted price that you received due to added repairs that were optional to pass certification. The vehicle was priced on the internet before we made a decision to perform these optional repairs which we agreed would only be fair for the new owner not to incur within a year or so after the purchase of the vehicle. That affected the room for negotiation and was disclosed before you made the decision to purchase the vehicle. We are sorry that the price that you desired was not accepted. However, Mr. Moret did make an effort to enhance the deal that you received by including the replacement of the reflector. We appreciate you doing business with us and look forward to servicing your vehicle in the future.

July 17, 2021

Dealership Rating
Employee Rating

The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 05, 2021

Dealership Rating
Employee Rating

Stephen McDonald was very professional courteous and accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle. More

by SWK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 03, 2021

Dealership Rating
Employee Rating

I love Mercedes Benz & I would like to deal with u guy’s a long time from now& I will tell my friends to come there More

by tguy6729
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 01, 2021

Dealership Rating
Employee Rating

Great experience….great service. Mr. Mcdonald helped tremendously! He took the time to show us everything we needed to know about the car and we can tell he was very knowledgeable! More

by malloriechapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 01, 2021

Dealership Rating
Employee Rating

Mr. McDonald, Salesperson: Excellent, professional, knowledgeable and very patience salesman who took time to explain and demonstrate every detail. More

by MGJUDGE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gentlemen who handled the financial part for me. Forgot his name

July 01, 2021

Dealership Rating
Employee Rating

Excellent customer service, all seems to greet you with a smile and to be sure to ask if you were being help. Steve worked hard to put me in what I wanted for what I wanted to pay More

by FIRSTLADY_TBGOK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 30, 2021

Dealership Rating
Employee Rating

Always courteous and knowledgeable. Mike and Steven took their time and helped us select the best car. And then assisted us in understanding the many new features in the car. More

by MEAVES1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Tyson

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