20 Reviews
Write a Review20 Reviews of Stephen Nagel
September 04, 2020
Everyone from the General Manager, the truck fleet sales manager & the finance customer service person were people who helped me every step of the buying process. I want to call out Arron in particular, wh manager & the finance customer service person were people who helped me every step of the buying process. I want to call out Arron in particular, who prepped the car & provided us with a complete orientation. He appeared to be completely customer oriented, even understanding our unique situation. This is the second car that I have purchased from Joe Machens dealerships & I am very satisfied with how they treat customers. More
Other Employees Tagged: Jonathan Altamirano , Gene Buck
April 06, 2020
I just purchased a new F-150 King Ranch from Joe Machens Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the ple Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the pleasure of meeting Steve Nagel the General Manager. He took the time to personally thank me for my business! The Business Office staff handled my paperwork flawlessly. Considering that I live 5 hours away, and have 20 Ford dealerships I could have went to, I now know why Machens is the #1 Ford dealer in the Midwest! :) More
Other Employees Tagged: Matt Allin, John Savio
December 16, 2019
Everyone I worked with for my new Aviator purchase was fantastic. Best dealership experience I have ever encountered and there have been many. Highly recommended! fantastic. Best dealership experience I have ever encountered and there have been many. Highly recommended! More
Other Employees Tagged: Jonathan Altamirano , Bruce Mulnix, Scott Morton
July 22, 2019
Friendliness and professionalism at a great price! After totaling my car, I was convinced I'd never find another car I liked as well. Not true! Machens was able to find me a cart that was the perfect After totaling my car, I was convinced I'd never find another car I liked as well. Not true! Machens was able to find me a cart that was the perfect fit for my wants, my lifestyle, and my needs! The best part, it was fairly priced and I feel like I got a great deal. I am more than happy with my car choice and my decision to shop with Machens. More
Other Employees Tagged: Cameron Neal
December 28, 2018
Over 30 years of trust! I have worked with Bruce Mulnix for over 30 years! I completely trust Bruce and the staff at Machens Ford. The buying process is easy and enjoyable. I have worked with Bruce Mulnix for over 30 years! I completely trust Bruce and the staff at Machens Ford. The buying process is easy and enjoyable. I never get the "run around" or "play the pricing game" and am treated with respect. It is honestly a great experience every time. Thanks so much! Steve Hotsenpiller Steve's Pest Control, Inc. More
Other Employees Tagged: Marc Weiner , Justin Cochran, Bruce Mulnix
September 10, 2018
Great Salesman!!! A great experience and willingness to find the right car for me! Thank you taking the time to work with me. Again thank you very much! A great experience and willingness to find the right car for me! Thank you taking the time to work with me. Again thank you very much! More
Other Employees Tagged: Todd Marple , Jimmie Graham
March 28, 2018
good business The biggest inventory around Missouri and sales staff seems nice ,would be beter if they treated you like a family member and not a customer but ok an The biggest inventory around Missouri and sales staff seems nice ,would be beter if they treated you like a family member and not a customer but ok anyways More
Other Employees Tagged: Cameron Neal
August 17, 2017
I'm ready for a new truck Service was okay so I bought a new truck salesman was very helpful very friendly worked hard to get me a good deal on my new 2017 F150 4 x 4 I'm very Service was okay so I bought a new truck salesman was very helpful very friendly worked hard to get me a good deal on my new 2017 F150 4 x 4 I'm very pleased with my bye. More
Other Employees Tagged: Mack McKinney, Terry Sells, Kevin West, Rodney McGuire.
January 31, 2017
Above and Beyond! Great customer service! Ronni was amazing as was working with Anthony. They were patient with me, listened to my needs and wants and followed through Great customer service! Ronni was amazing as was working with Anthony. They were patient with me, listened to my needs and wants and followed through with the perfect car for me. On top of it all, they delivered a car that was amazingly clean! Look under the hood of your next car from Joe Machens and see how clean it is! We will definitely be a return customer. Thanks again Ronni! More
Other Employees Tagged: Jonathan Altamirano , Charles Brown Jr, Ronni Niswonger

