Stephen Oneil

Overall, I think the dealership has good customer service. Sometimes I have a tough time fully understanding the communications. service. Sometimes I have a tough time fully understanding the communications. More

by caldwell.david317 Verified Customer Verified Customer

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Communication was severely lacking. My car was estimated to take less than a week, it took more than three months! I had to initiate contact to check in. Furthermore, they didn’t even c My car was estimated to take less than a week, it took more than three months! I had to initiate contact to check in. Furthermore, they didn’t even complete an electronic update that was supposed to be done because it was secondary to the main issue and they just simply forgot. Do not recommend- go anywhere else. More

by Katiedid8199 Verified Customer Verified Customer

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Thank you for taking the time to figure out our issues and iron them all out in a timely manner!! and iron them all out in a timely manner!! More

by lisa@sheetsglobal.com Verified Customer Verified Customer

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very friendly service! Everyone was so nice! I love going to Livermore Porsche! I would definitely recommend Everyone was so nice! I love going to Livermore Porsche! I would definitely recommend More

by osokrzy Verified Customer Verified Customer

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Every thing is good. But connecting by phone call is difficult and AI answer is not working well But connecting by phone call is difficult and AI answer is not working well More

by YOUNJIN.OH Verified Customer Verified Customer

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Service advisor was thorough and communicative! She worked with me to bring the price down a little. I appreciated her help with that. I am concerned, however, with the overall maintenance costs th She worked with me to bring the price down a little. I appreciated her help with that. I am concerned, however, with the overall maintenance costs that Porsche Corporate places on customers. More

by cmdalyca Verified Customer Verified Customer

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Did not update when the fix is delayed. It is unexpected to not having the car for 3 days for a simple recall It is unexpected to not having the car for 3 days for a simple recall More

by thoang6468 Verified Customer Verified Customer

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Almina. Is nothing but amazing to work with! Your entire service staff is friendly and I always feel like a VIP when I am there. Billy Bi in sales has been Is nothing but amazing to work with! Your entire service staff is friendly and I always feel like a VIP when I am there. Billy Bi in sales has been great with keeping touch, also. When it's time to upgrade to a newer Cayenne, I will definitely be visiting with Porsche Livermore! More

by RaceMomRealty Verified Customer Verified Customer

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They are very prompt and professional about the entire customer experience from beginning to end. customer experience from beginning to end. More

by Baljc Verified Customer Verified Customer

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