Stephen Smith

During my recent vehicle purchase, I was assured that the offer for my trade-in vehicle represented the maximum possible value, with the dealership reportedly making a minimal profit on the transaction. Howe offer for my trade-in vehicle represented the maximum possible value, with the dealership reportedly making a minimal profit on the transaction. However, a review of their used vehicle inventory a few days later revealed that my former trade-in was priced $8000 above the amount I received. It is very disheartening to see as someone who has given this dealership so much business over the years. More

by JKY413 Verified Customer Verified Customer

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Very professional and accommodating. They were very patient and understanding. Highly recommended without reservation. 5/5 They were very patient and understanding. Highly recommended without reservation. 5/5 More

by HJSALAMEH Verified Customer Verified Customer

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We enjoyed the test drive with Stephen and he customer service. We are happy with our purchase! service. We are happy with our purchase! More

by SUECMT Verified Customer Verified Customer

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The sales crew was OUTSTANDING. There was no pressure and they were refreshingly HONEST. The standard "add-ons" speil was honest and realistic. Very pleasant experience. There was no pressure and they were refreshingly HONEST. The standard "add-ons" speil was honest and realistic. Very pleasant experience. More

by PBLOYD13 Verified Customer Verified Customer

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Really appreciate Stephen smith salesman. Good job introducing us to car types. Sales people seem very pressured. When Stephen slowed down a little and just talked to us we really liked him. Good job introducing us to car types. Sales people seem very pressured. When Stephen slowed down a little and just talked to us we really liked him. Very happy w car. Gem is awesome More

by LARRY.SHORES Verified Customer Verified Customer

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They were able to bring in a hard to find plugin hybrid RAV4. Great car RAV4. Great car More

by Bob Verified Customer Verified Customer

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The dealership sent the standard sales tax information to the wrong county which is very inconvenient the wrong county which is very inconvenient More

by GREGMORGAN56 Verified Customer Verified Customer

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This is single handedly the worse dealership I’ve had the misfortune of dealing with and highly recommend those looking at used vehicles from this dealer proceed with caution. Read the fine print of any misfortune of dealing with and highly recommend those looking at used vehicles from this dealer proceed with caution. Read the fine print of any and all “extended warranties” this dealer may try to sell you as you could very well end up with an expensive warranty contract that will not cover you for anything. Ensure you ask them for extensive vehicle records as they will not provide them unless specifically asked and also have the vehicle inspected by a trusted mechanic prior to signing anything. If they try to pressure you otherwise seek buying a used vehicle elsewhere as you may very well end up with some surprises. In my case I had to spend $3600 between a clutch replacement and other items. Corwin was nice enough to offer $500 towards the above repairs however this was only as a result of my push-back and reviews. Not to mention due to their failure to submit paperwork I nearly lost my original interest rate. This also resulted in additional inquiries on my credit which as a result dropped my credit score. You guys tried to sell me useless plans that would not cover me and even argued with me about it after I confirmed with the warranty companies of the plans you offer. Not to mention you failed to disclose you had the vehicle tuned, let me leave the lot without temp tags and the stupid gps tracker you sold me initially and then tried to give me pushback when I wanted to return the tracker and cancel the plans. You people seem to think taking advantage of people is ok and you have been put on notice with this review. If you are looking at purchasing a modified vehicle or any used vehicle be warned as they do the bare minimum required on their trade ins before offering them for sale. They will tell you the typical dealership xx just to make more money off of you as a consumer and god forbid you have issues do not expect them to take care of you without dragging you through a lot of unnecessary hassle. You guys are the last dealership I would ever recommend and I will make sure I inform everyone I meet/know of this experience. More

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JB was great to work with. He made our purchase experience smooth and efficient. I would recommend JB and the team at Corwin Toyota to anyone shopping for a new, or new to them He made our purchase experience smooth and efficient. I would recommend JB and the team at Corwin Toyota to anyone shopping for a new, or new to them, car or truck. Special mention to Stephen Smith. We started with Stephen, he was very personable and professional. Stephen knew he was going to be out of town on PTO and connected us with his manager Preston and JB Burrows. More

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Stephen Smith was a pleasure to work with. He was super knowledgable and patient with us as we made our decision for the best vehicle for our family. Thanks Stephen, we'll see you again when i He was super knowledgable and patient with us as we made our decision for the best vehicle for our family. Thanks Stephen, we'll see you again when it's time for the next car. Cheers, Ben More

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